ITSM Trial Guides (Awaiting Upload)
11 guides
Action buttons for quick access
Artefacts Section for Attachments
Bridges for Key Communications
Custom Timezone Clock Display and Timers:
Impacted CIs (Configuration Items)
Interactive Elements and Hover Feature
Major Incident Task Management
MS Teams Chat Integration
Scratch Pad for Agent Notes
The Halo Service Automation Framework (SAF)
Ticket Progress and Workflow Stages