Service Catalogue
2 guides
Service Search - Order Service Search by Relevance
Services
The article offers guidance on configuring various settings and options within the Service Catalogue module, including how to display service statuses and manage service categories in the user portal. It discusses default ticket types, button display options, and service access permissions for agents. The document details how services can be ordered, searched, and how favorite services can be highlighted. Pricing visibility, knowledge base linking, and service status automation are also covered. Additionally, the article provides information on importing services and configuring email rules for service notifications.