Mobile App
2 guides
Intune App Protection for the Halo Mobile Application
Mobile App
This guide describes how to set up and use the Halo mobile app for agent access. It details enabling app access, downloading the app, and using its features, such as managing tickets, viewing teams and agents, scanning assets, and receiving push notifications. Access to the app is configured in advanced settings, while ticket viewing requires activation in ticket types. The app allows agents to scan asset barcodes, create new assets, and track bookmarked assets. It also includes push notification setup for staying updated on ticket changes, and provides a menu for customer access and app version information.