Linking Assets and Dependencies
3 guides
Configuration Items
Linking Assets
This article provides a guide on linking assets to tickets, sites, and creating asset relationships. It explains the process of adding assets to tickets by using the 'Asset' field within ticket types, and illustrates how to attach assets to a specific site or move them between sites. Additionally, the article covers linking asset relationships, including upstream/downstream or asset-user connections, through the 'Relationships' tab in asset management. Each section includes detailed instructions and tips, such as bulk selection for efficient management.
Linking Products to Assets
This article provides a guide on linking products to serialised assets, which include setting a linked asset type, setting a default product for an asset type, and creating serialised assets. By linking products to asset types, users can manage sales orders and consignment processes effectively. The guide offers instructions on serialising assets, linking them to stock processes, and managing consignment locations. It also explains how consigned items appear in sales orders and how to navigate asset assignments and deletions within the system.