On-Prem Upgrade
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On-Prem Upgrade
The article provides guidelines for upgrading Halo on-premise instances, including selecting a version (Stable, Beta, or Release Candidate) and ensuring system readiness. Users are advised to back up data before proceeding and may need to set up new event services for certain versions. Detailed steps include downloading and extracting files, stopping the web service, transferring files, and performing compatibility checks. Specific instructions vary depending on the current version, with some upgrades requiring additional software installations. Post-upgrade checks involve verifying the version and potentially resetting the cache.
On-Prem Upgrade - Troubleshooting
This article provides troubleshooting steps for problems encountered during an on-premise system upgrade. It suggests first clearing both browser and server-side caches, adding missing MIME types for .json files in IIS, and ensuring proper file permissions on the server. It also addresses specific upgrade errors related to permissions, SQL Server versions, and required services, advising on how to resolve each. If SQL Server is outdated or essential services are inactive, upgrading them or reverting to previous system versions is recommended.