Frequently Asked Questions (FAQs)
3 guides
Log Retention
Release Notes
This guide provides a comprehensive overview of navigating release notes for the Halo software. It covers how to find and search for release notes, understanding different versions and their significance, and the release cycle. Users can view specific mobile releases, distinguish between stable, candidate, and beta releases, and understand email notifications for upgrades. Version numbers are explained, indicating application updates, software releases, and patches for minor fixes. The guide also outlines the process of accessing release details and understanding version changes in the Halo web and mobile applications.
Setting up Two Factor Authentication
The article provides guidance on setting up Two-Factor Authentication (2FA) to enhance security for Halo accounts. It offers instructions for enabling 2FA for personal accounts, either via email/SMS or an authenticator app like Google or Microsoft Authenticator. The summary includes steps to enable 2FA individually and also how to enforce it for all agents and users through security settings in the Halo configuration. The use of 2FA is recommended for data protection and added security, especially when accessing Halo on mobile devices or in public spaces.