Pipeline Stages
The article provides a guide on implementing Pipeline Stages within the HaloPSA system. It covers enabling the pipeline feature, linking workflow steps to pipeline stages, viewing pipeline stages on tickets and lists, and grouping items by pipeline stage. It also explains how to use pipeline stages as criteria for ticket rules and restrict stages based on opportunity type. The feature allows for efficient management of opportunity workflows by aligning pipeline stages with workflow steps, enhancing organization and functionality in sales processes.