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AT&T Integration

Updated Jun 8, 202681 viewsView on usehalo.com
  • integration
  • at&t
  • telecoms

In this guide we will cover:

  • What is the AT&T Integration?
  • Connecting to AT&T
  • Using the Catalog

What is the AT&T Integration?

AT&T can be integrated with Halo to fully automate quoting and billing of telecom solutions.

Connecting to AT&T

AT&T integration has been added to the 'Product Catalogs' integration group:

Fig 1. Product Catalogue Integrations.

Make sure to enable the integration module by pressing the "+" icon on the module.

Fig 2. Enabling the AT&T Module.

API credentials are required to set this up and are sourced from AT&T directly. A default vendor and product group must be selected to create new products under when adding AT&T products to quotations.

Fig 3. Credentials Screen.

To obtain API credentials for AT&T please fill out the attached form: APS_API_Connector_Questionnaire_2024.pdf and email it to DL-APS_API_Services@att.com;att@halopsa.com

Using the Catalog

With the module enabled a new button to "Add AT&T product" will appear on the quote details screen. This opens a search screen so that you can see what services AT&T can offer at your customers specific site address. 

Fig 4. AT&T Services Button.

All segments of the address must be populated before searching; this is filled out automatically if the address is already set on the quote.

Note: The "stateOrProvince" filter must be in the abbreviated format when searching, i.e. "TX" instead of "Texas".

Fig 5. Filtering for AT&T Services from the Quotation Screen.

Using the "compare" filter option applies visuals to results returned from AT&T to be able to quickly compare key characteristics as well as display pricing differences:

Fig 6. Pricing Comparisons.

Once an AT&T product has been selected, this will be added as a line to the quote and created in Halo as a monthly recurring product.