2.218
Bug fix — something was broken and now works
Fixed an issue with Entra group membership deltas
2.218.22.208.102#1092312
Bug fix — something was broken and now works
Fixed issue with FAQ List restrictions
2.218.42.208.104#1099753
Bug fix — something was broken and now works
Fixed an issue where agents couldn't book holiday if no allowance but the type doesn't affect allowance
2.218.12.208.111#1103299
Bug fix — something was broken and now works
Fixed a minor issue with importing N-Central devices
2.218.12.208.111#1103256
Improvement — an existing feature extended, adjusted or polished
Popup notes set as modal will now have to be acknowledged before they are closed
2.218.1#1103222
Bug fix — something was broken and now works
Fixed an issue with syncing roles between instances
2.218.12.208.111#1103134
Improvement — an existing feature extended, adjusted or polished
The CIPP User link button will now include the Azure Tenant parameter
2.218.12.208.111#1102463
Bug fix — something was broken and now works
Resolved an issue with being able to choose from only the first 1000 Items when linking Expense Types to Items
2.218.12.208.111#1102195
Bug fix — something was broken and now works
Resolved an issue with an incorrect message showing when using colission detection on Quotes/Orders/Invoices
2.218.12.208.111#1102021
Bug fix — something was broken and now works
Resolved an issue with an error message showing when choosing CAB members during a Quote approval
2.218.1#1101998
Bug fix — something was broken and now works
Resolved an issue with Prepay records showing with lots of decimal places when using Monetary values for prepay balance
2.218.12.208.111#1101994
Improvement — an existing feature extended, adjusted or polished
Sales Order variables have been added to the Available Variables on Runbooks
2.218.1#1101977
Bug fix — something was broken and now works
Fixed an issue when logging a ticket from a Halo Chatbot inside of Microsoft Teams
2.218.12.208.111#1101949
Bug fix — something was broken and now works
Resolved an issue with using the include_custom_fields property and passing the ID for a "Table" custom field
2.218.12.208.111#1101824
Internal or maintenance work with no directly usable change
Added logging when ticket type field list records fail to save
2.218.12.208.111#1101783
Bug fix — something was broken and now works
Resolved issue with Stripe payments when using the configuration that allows a Site to belong to multiple Clients
2.218.12.208.111#1101740
Bug fix — something was broken and now works
Fixed an error when loading a list of users on the portal
2.218.12.208.111#1101738
Bug fix — something was broken and now works
Fixed a minor issue with deleting product groups
2.218.12.208.111#1101696
Bug fix — something was broken and now works
Fixed an issue where Ticket rules were applied to the Send Invoice action
2.218.1#1101460
Improvement — an existing feature extended, adjusted or polished
Minor changes made to the Mail Campaign instructions to better explain how Users are added to the Campaigns
2.218.1#1101198
Bug fix — something was broken and now works
Fixed an issue where the next Ticket would not be assigned if there was a backlog of unassigned tickets when using the "Automatically assign the next available Unassigned Ticket when an Agent closes a Ticket" and "Don't load balance new Tickets when there is an unassigned backlog" settings
2.218.1#1101048
Bug fix — something was broken and now works
Fixed an issue when trying to end chats
2.218.1#1100987
Bug fix — something was broken and now works
Resolved an issue with unlinking a Task from a Project failing to remove the time from the Project budgets
2.218.12.208.111#1100960
Improvement — an existing feature extended, adjusted or polished
Minor performance improvement to Ticket Rule criteria groups
Performance
2.218.1#1100939
Improvement — an existing feature extended, adjusted or polished
Specific non pricing and quantity related properties of a sales order line can now be edited after it is consigned (Admin can still edit any properties)
2.218.1#1100934
Bug fix — something was broken and now works
Fixed an issue where merging a sales order line into an existing recurring invoice line did not set the sales order ID, preventing related sales order lines from being unlinked after recurring invoice line deletion
2.218.1#1100869
Bug fix — something was broken and now works
Resolved an issue with Reporting filters including the start of the next day after the end of the period specified
2.218.1#1100863
Improvement — an existing feature extended, adjusted or polished
When importing Devices using the Domotz integration only mapped Agent's Devices will be imported if there are any mapped Agents - otherwise all Devices for all imported Agents will be imported
2.218.1#1100861
Bug fix — something was broken and now works
Fixed an issue validating custom fields when saving a new template
2.218.12.208.111#1100836
Bug fix — something was broken and now works
Fixed a UI issue with the "Don't send acknowledgement email" setting on an email rule
2.218.12.208.111#1100766
Bug fix — something was broken and now works
Fixed an issue where date invoice would not be cleared on a sales order if the invoice is deleted
2.218.12.208.111#1100765
Improvement — an existing feature extended, adjusted or polished
Sales Order Communication Tickets will now display the associated Sales Order
2.218.1#1100760
Bug fix — something was broken and now works
Fixed an issue with saving workday breaks when creating a workday
2.218.1#1100755
Bug fix — something was broken and now works
Resolved an issue with price updates from Products/Items failing to push to recurring invoices when Multi-currency is enabled
2.218.1#1100748
Bug fix — something was broken and now works
Fixed an issue with retrieving dashboard filters for published dashboards accessed anonymously
2.218.1#1100732
Improvement — an existing feature extended, adjusted or polished
The Pax8 Product/Item creation function will now match on the Vendor/Supplier SKU (Pax8 SKU)
2.218.1#1100669
Improvement — an existing feature extended, adjusted or polished
Added a setting to specify the user ID field in SailPoint
Needs configuration
2.218.1#1100602
Bug fix — something was broken and now works
Fixed an issue with User Role criteria in Approval Processes
2.218.12.208.111#1100390
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.218.1#1100317
Needs configuration
Improvement — an existing feature extended, adjusted or polished
Added minor changes to the Pax8 configuration screen to improve the set-up process
2.218.1#1100194
Bug fix — something was broken and now works
Fixed an issue where duplicate ticket types could be returned when filtering by team
2.218.12.208.111#1100120
Bug fix — something was broken and now works
Fixed a translation issue with service status start and end dates
2.218.12.208.111#1100026
Improvement — an existing feature extended, adjusted or polished
A warning will now show when removing a Team from an Agent in configuration
2.218.1#1099988
Improvement — an existing feature extended, adjusted or polished
Invoice Due Date can now be updated from the Invoice List
2.218.1#1099985
Improvement — an existing feature extended, adjusted or polished
Zabbix Alerts will now be created for the Site of the matched Device (if a Device is matched)
2.218.1#1099982
Internal or maintenance work with no directly usable change
Improved efficiency of custom field data deletes for very large numbers of tickets
Performance
2.218.1#1099952
Bug fix — something was broken and now works
Fixed an issue with saving new assets when the related services field is mandatory and services are inherited from the asset type
2.218.1#1099890
Internal or maintenance work with no directly usable change2.218.12.208.111#1099845
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.218.1#1099714
Needs configuration
Bug fix — something was broken and now works
Fixed an issue with SLA information showing in the 'My Tickets' widget on the portal when not intended to
2.218.12.208.111#1099669
Bug fix — something was broken and now works
Fixed an issue with syncing merged invoices to Fortnox
2.218.12.208.111#1099611
New feature — a capability that did not exist before2.218.1#1099594
Bug fix — something was broken and now works
Fixed an issue with asset field date value display
2.218.12.208.111#1099414
Improvement — an existing feature extended, adjusted or polished
Stock Quantity can now be shown as a column using Sales Order Line column profiles
2.218.1#1099248
Bug fix — something was broken and now works
Resolved an issue with SQL Calculated Quantity failing to be set correctly during Invoice creation when using the variable $_INVOICELINEID
2.218.12.208.111#1099234
Improvement — an existing feature extended, adjusted or polished2.218.1#1099130
Bug fix — something was broken and now works
Fixed an issue when cloning email templates when you have multi-language email templates enabled
2.218.1#1098909
Bug fix — something was broken and now works
Resolved an issue with Cost Only lines on Sales Order retaining Price data incorrectly
2.218.1#1098844
Bug fix — something was broken and now works
Fixed the guide links on Configuration > Tickets > Views page
2.218.12.208.111#1098800
Bug fix — something was broken and now works
Fixed an issue where Custom Translations wouldn't apply for Anonymous users on the Self-Service Portal
2.218.1#1098687
Bug fix — something was broken and now works
Fixed an issue with restricting the editing of the assets field on tickets
2.218.12.208.111#1098665
Improvement — an existing feature extended, adjusted or polished
Improved the defaults for ticket filters
2.218.1#1098610
New feature — a capability that did not exist before
An option for using mTLS (Mutual TLS) has been added as an authentication option for custom integrations
Needs configuration
2.218.1#1098487
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.218.1#1098475
Needs configuration
Bug fix — something was broken and now works
Fixed issues with change management settings being visible incorrectly
2.218.1#1098462
Bug fix — something was broken and now works
Fixed a minor issue with ServiceNow supplier updates imported via the Halo integrator
2.218.1#1098451
Bug fix — something was broken and now works
Fixed an issue with agent invoice approval settings
2.218.1#1098351
Improvement — an existing feature extended, adjusted or polished
Updated Xero error message langpack
2.218.12.208.111#1098305
Bug fix — something was broken and now works
Fixed an issue with setting the parent project template on a sales order
2.218.12.208.111#1098259
Bug fix — something was broken and now works
Resolved an issue with only the first 100 Customer mappings appearing for the N-Able N-Sight integration
2.218.1#1098126
Bug fix — something was broken and now works
Resolved an issue with discounts failing to work on Xero invoices when they are created from Sales Orders until they are edited and saved again
2.218.12.208.111#1097902
Bug fix — something was broken and now works
Fixed an issue with forward email formatting
2.218.1#1097624
Bug fix — something was broken and now works
Fixed an issue with using action responses when the action is in an action group
2.218.12.208.111#1097592
Bug fix — something was broken and now works
Fixed a permissions issue with the 'Can Create SQL Data Sources' agent permission
2.218.1#1097575
Bug fix — something was broken and now works
Fixed a minor display issue with the $-STARTTIME and $-TARGETTIME variables
2.218.1#1097571
Bug fix — something was broken and now works
Resolved an issue with Next Activity Date failing to populate when using resource booking
2.218.1#1097518
Bug fix — something was broken and now works
Fixed an issue where Incomplete Timesheet emails would send for days without target hours
2.218.12.208.111#1096963
Bug fix — something was broken and now works
Fixed an issue where the Unpaid Invoices automation criteria wouldn't generate automated Tickets
2.218.12.208.111#1096878
Bug fix — something was broken and now works
Fixed an issue where submitted tickets could be assigned to the wrong team when the agent is set to Unassigned and the ticket type default is "Agent Logging"
2.218.1#1096521
Bug fix — something was broken and now works
Fixed an issue where some variables wouldn't populate when viewing Quotations on the Self-Service Portal
2.218.12.208.111#1096466
Bug fix — something was broken and now works
Fixed an issue with filtering ticket lists on milestones
2.218.1#1096455
Bug fix — something was broken and now works
Resolved a timezone issue with the GetSLATimeLeft function
2.218.1#1096245
Bug fix — something was broken and now works
Resolved an issue with the SLA Recalculation that occurs when a Ticket is removed from hold.
2.218.1#1096056
Bug fix — something was broken and now works
Resolved an issue with currency showing on the Item selection screen when Multi-currency is not enabled
2.218.12.208.111#1096046
Bug fix — something was broken and now works
Fixed an issue with HubSpot quote sync
2.218.12.208.111#1095938
Bug fix — something was broken and now works
Fixed an issue preventing the saving of new Knowledge Base (KB) articles
2.218.12.208.111#1095853
Bug fix — something was broken and now works
Pro-rata options will now show correctly on the Sales Order -> Recurring Invoice pop-up
2.218.1#1095834
Bug fix — something was broken and now works
Fixed an issue where Resource Booking timeslots would display incorrectly for some Australian timezones
2.218.12.208.111#1095703
Bug fix — something was broken and now works
Fixed an issue where new Invoices with Payments wouldn't sync from Xero when using Payment webhooks
2.218.12.208.111#1095637
Bug fix — something was broken and now works
Fixed an issue where Quotations weren't attached to notification emails when Countersigning
2.218.1#1095572
Improvement — an existing feature extended, adjusted or polished
Minor language pack improvements
2.218.12.208.111#1095385
Bug fix — something was broken and now works
Fixed an issue with logging tickets where a rule matched to change ticket type in certain conditions
2.218.12.208.111#1095371
Bug fix — something was broken and now works
Fixed an issue where an agents LogMeIn Node ID could be incorrectly populated
2.218.1#1095235
Bug fix — something was broken and now works
Fixed an issue with opening links in read-only rich text custom fields
2.218.12.208.111#1095132
Bug fix — something was broken and now works
Fixed an issue with Exact No Content responses displaying unnecessary errors in some cases
2.218.12.208.111#1095102
Bug fix — something was broken and now works
Fixed an issue with adding the authorisation header to runbooks
2.218.12.208.111#1095069
Bug fix — something was broken and now works
Fixed an issue where an incorrect response message could be returned from the invoice PDF creation endpoint
2.218.12.208.111#1094983
Bug fix — something was broken and now works
Fixed a minor issue with directly adding Ingram Micro Reseller products
2.218.12.208.111#1094934
Bug fix — something was broken and now works
Resolved an issue with incorrectly calculated SLA resolution when there are multiple SLA Hold actions in a row
2.218.1#1094193
Bug fix — something was broken and now works
Fixed an issue with Halo chat using AI Response actions
2.218.12.208.111#1094190
Bug fix — something was broken and now works
Fixed various field-mapping issues with the AWS integration
2.218.12.208.111#1094035
Bug fix — something was broken and now works
Fixed an issue with using the Email CC List field
2.218.12.208.111#1094032
Bug fix — something was broken and now works
Fixed an issue where SLA status would not get updated when changing a ticket status through a ticket rule
2.218.1#1094004
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.218.1#1093850
Needs configuration
Bug fix — something was broken and now works
Fixed an issue with asset fields being mandatory when they should not be
2.218.1#1093817
Improvement — an existing feature extended, adjusted or polished
An option has been added to the Quickbooks integration to allow the Halo Third Party Customer name to be used instead of the Halo Customer Name
Needs configuration
2.218.1#1093788
Improvement — an existing feature extended, adjusted or polished
CORS Whitelist URLs against an API Application will now be sanitised to correctly remove the scheme and any trailing slash
2.218.1#1093765
Bug fix — something was broken and now works
Fixed a minor display issue with the "Field Edit Restrictions" table in asset type configuration
2.218.12.208.111#1093676
Bug fix — something was broken and now works
Fixed an issue with a setting displaying for chat and runbook workflows when not intended to
2.218.12.208.111#1093590
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.218.1#1092757
Needs configuration
Bug fix — something was broken and now works
Fixed issue with tickets failing to match on Freshdesk ID
2.218.1#1092720
Bug fix — something was broken and now works
Fixed an issue updating tickets on the portal where you have change collision detection enabled
2.218.12.208.111#1092523
Bug fix — something was broken and now works
Fixed an issue with live chat notification sounds not muting
2.218.12.208.111#1092507
Bug fix — something was broken and now works
Fixed an issue clearing fields in the ServiceNow integration against a supplier or customer
2.218.12.208.111#1092484
Bug fix — something was broken and now works
Fixed an issue with Dynamics PO lines failing to delete in some cases
2.218.12.208.111#1092356
Improvement — an existing feature extended, adjusted or polished
The Google Maps latitude and longitude lookup will now use Country and Region if enabled and populated
2.218.1#1092350
Improvement — an existing feature extended, adjusted or polishedPerformance2.218.1#1091628
Performance
Improvement — an existing feature extended, adjusted or polished
Added Created By column to Purchase Orders
2.218.1#1091115
Improvement — an existing feature extended, adjusted or polished
Minor visual change to the delete button on entities
2.218.1#1090745
Bug fix — something was broken and now works
Fixed a minor issue with creating projects from sales order lines
2.218.12.208.111#1090025
Bug fix — something was broken and now works
Fixed an issue with the 'Link to Ticket' button on Knowledge Base articles
2.218.1#1089946
Bug fix — something was broken and now works
Fixed an issue with non-optional quote lines being rejected after quote approval
2.218.12.208.121#1089069
Bug fix — something was broken and now works
Fixed an issue where prepended and appended PDFs wouldn't display when approving a Quotation
2.218.12.208.111#1088455
Bug fix — something was broken and now works
Fixed an issue with Halo concurrent licence tolerance
2.218.1#1087061
Bug fix — something was broken and now works
Fixed an issue using the authorization code and authorization code with PKCE grant types in the new single sign-on module
2.218.1#1087040
Improvement — an existing feature extended, adjusted or polished
Added GUIDs to fields used in template child creation rules for config tracking
2.218.1#1085891
Improvement — an existing feature extended, adjusted or polished2.218.1#1081398
Improvement — an existing feature extended, adjusted or polished
Added multiple condition types to asset field and button restrictions
Needs configuration
2.218.1#1080355
Improvement — an existing feature extended, adjusted or polished
Related KB articles are now displayed when viewing an Asset as a Service
2.218.1#1079139
Bug fix — something was broken and now works
Fixed line charts not using custom colour palettes when generated as part of composite reports or scheduled reports
2.218.1#1079033
Bug fix — something was broken and now works
Fixed a minor issue with Ingram Micro Reseller webhooks
2.218.12.208.111#1078433
Improvement — an existing feature extended, adjusted or polished
Added "Closed by" field to Ticket Column Profiles
2.218.1#1076139
Improvement — an existing feature extended, adjusted or polished
Client and Site level Event triggers can now use Custom Field values as Criteria
2.218.1#1072255
Improvement — an existing feature extended, adjusted or polished
When creating a Halo product and syncing to Dynamics Business Central, the account number generated by Dynamics will now be automatically added to the Halo product if no account number has been specified
2.218.1#1072102
Bug fix — something was broken and now works
Fixed an issue with recurring invoice lines price/cost not updating when a linked licence price/cost changed via the Halo integrator
2.218.12.208.111#1068046
Improvement — an existing feature extended, adjusted or polished
The Resolution Finder now matches knowledge base articles using tags only for whole-word matches
2.218.1#1066947
Improvement — an existing feature extended, adjusted or polished2.218.1#1065730
Bug fix — something was broken and now works
Fixed an issue where deal details were not being sent during HubSpot deal sync
2.218.12.208.111#1064749
Improvement — an existing feature extended, adjusted or polished
Added the setting 'Allow partial matching on the email address, network login and User matching fields' to the Virima integration
Needs configuration
2.218.1#1063759
Bug fix — something was broken and now works
Fixed an issue with CRM Notes getting an invalid email error in some cases
2.218.12.208.111#1058363
Improvement — an existing feature extended, adjusted or polished
Added a new Agent permission, "Can edit action visibility for users", which is now separate from "Can use the Treat as Spam button"
Needs configuration
2.218.1#1058093
Improvement — an existing feature extended, adjusted or polished
Additional bulk update options have been added to Prospects
2.218.1#1053444
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.218.1#1050305
Needs configuration
Bug fix — something was broken and now works
Fixed an issue where images may not display in notifications triggered by incoming emails
2.218.1#1049582
Bug fix — something was broken and now works
Fixed an issue where Tickets wouldn't load on the Self-Service Portal in some cases
2.218.1#1046887
Improvement — an existing feature extended, adjusted or polished2.218.1#1042248
Improvement — an existing feature extended, adjusted or polished
Added multi-select filtering for Statuses to Ticket Lists
2.218.1#1042200
Improvement — an existing feature extended, adjusted or polished
Added Reference field to Recurring Invoice column profiles
2.218.1#1039805
New feature — a capability that did not exist beforeNeeds configuration2.218.1#1033522
Needs configuration
New feature — a capability that did not exist before
Added the ability to set column profiles on Prospects and Accounts
2.218.1#1030392
New feature — a capability that did not exist beforeNeeds configuration2.218.1#1029462
Needs configuration
New feature — a capability that did not exist before2.218.1#1023752
New feature — a capability that did not exist before
You can now change the primary asset on a ticket from its asset dependency diagram by right-clicking on an asset
2.218.1#1023727
Bug fix — something was broken and now works
Fixed "credit remaining" being calculated incorrectly when using negative values on Credit Notes
2.218.1#1021319
Improvement — an existing feature extended, adjusted or polished2.218.1#1018647
Improvement — an existing feature extended, adjusted or polished
Added className tags to the cost and delivery elements on the service details screen
2.218.1#1016832
Improvement — an existing feature extended, adjusted or polished2.218.1#1011769
New feature — a capability that did not exist before
Added the ability to translate language packs using Azure AI Translator for the portal only
2.218.1#1010531
New feature — a capability that did not exist before2.218.1#1009704
New feature — a capability that did not exist before2.218.1#1009500
Improvement — an existing feature extended, adjusted or polished
KB Article negative feedback tickets can now use article-related dollar variables in the summary and details
2.218.1#1008109
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.218.1#1004111
Needs configuration
New feature — a capability that did not exist before
You can now create Email Template Groups
2.218.1#996572
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.218.1#991820
Needs configuration
New feature — a capability that did not exist before2.218.1#982257
Bug fix — something was broken and now works
Fixed an issue when uploading link attachments
2.218.1#979565
Improvement — an existing feature extended, adjusted or polished
If a Ticket Area has Team Permissions, Agents not in the allowed Teams will now be hidden in the tree view regardless of Ticket Area filters
2.218.1#971300
Improvement — an existing feature extended, adjusted or polished
You can now set Agent idle timeout warnings in Config > Advanced Settings
Needs configuration
2.218.1#963458
Bug fix — something was broken and now works
Fixed issues with some dynamic reports failing to load in rare cases
2.218.12.208.111#957776
Improvement — an existing feature extended, adjusted or polished2.218.1#936692
Improvement — an existing feature extended, adjusted or polished
Adjusted behaviour of timers on new ticket actions
2.218.1#909362
New feature — a capability that did not exist before2.218.1#855129
Bug fix — something was broken and now works
Fixed a template child rule criteria display issue
2.218.1#829206
Improvement — an existing feature extended, adjusted or polished
Links created in the rich text editor will now be set to open in a new tab by default
2.218.1#811855
New feature — a capability that did not exist before2.218.1#808224
Bug fix — something was broken and now works
Fixed an issue with attachments being added too early when sending a purchase order linked to a ticket
2.218.12.208.111#797067
Bug fix — something was broken and now works
Resolved an issue with some grouped rows, configured by column profiles, showing the ID for the grouped column instead of the value
2.218.1#796561
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.218.1#775722
Needs configuration
Improvement — an existing feature extended, adjusted or polished
Added an option to dynamic Distribution lists to use a SQL query instead of a pre defined filters
Needs configuration
2.218.1#744258
New feature — a capability that did not exist before2.218.1#718178
Bug fix — something was broken and now works
Fixed a visual issue with using horizontal and vertical radio custom fields with the same values alongside one another
2.218.1#686028
Improvement — an existing feature extended, adjusted or polished
An option has been added to the Tenant mappings in the Microsoft CSP integration to exclude the mapped Client from Intune imports
Needs configuration
2.218.1#571515
Improvement — an existing feature extended, adjusted or polished
A setting has been added to Ticket Rules to show the resulting pop-up as a modal pop-up
Needs configuration
2.218.1#424689
Bug fix — something was broken and now works
Fixed an issue with columns not showing in the related CIs tab
2.218.2#1105856
Bug fix — something was broken and now works
Fixed an encryption error on v2.218.1
Security
2.218.2#1105306
Bug fix — something was broken and now works
Fixed an issue with encryption
Security
2.218.2#1105076
Bug fix — something was broken and now works
Fixed an issue with the integration service
2.218.2#1104901
Bug fix — something was broken and now works
Fixed an issue with upgrading to 2.218.1
2.218.2#1104694
Bug fix — something was broken and now works
Fixed an error accessing the advanced settings page
2.218.2#1104040
Bug fix — something was broken and now works
Fixed an issue where members would not be added to Nurture Mail Campaigns when using a Dynamic Distribution List
2.218.3#1109938
Improvement — an existing feature extended, adjusted or polished
Improvements/Fixes to KB document type functionality
2.218.3#1107305
Bug fix — something was broken and now works
Fixed issue with descripte ticket rules action notes
2.218.3#1106980
Bug fix — something was broken and now works
Fixed a rare issue where Incomplete Timesheet notifications wouldn't send
2.218.32.208.111#1106671
Bug fix — something was broken and now works
Resolved an issue with Quarterly reporting periods used on the Report builder failing to correctly adjust using the configured Timezone
2.218.3#1106124
Improvement — an existing feature extended, adjusted or polished
Modal popups can now show HTML when shown using Ticket Rules
2.218.3#1106012
Bug fix — something was broken and now works
Fixed an issue with attachment upload with content-type application/json; charset=utf-8
2.218.3#1105978
Bug fix — something was broken and now works
Fixed an issue when the "created by" field got cleared after editing existing Halo API application
2.218.3#1105875
Bug fix — something was broken and now works
Fixed an issue where category fields would appear to be auto-populated with a value despite being empty
2.218.3#1094970
Bug fix — something was broken and now works
Resolved an issue with popup notes failing to show as modal and with HTML content on the new ticket screen
2.218.4#1113608
Bug fix — something was broken and now works
Fixed an issue retrieving items from the API
2.218.42.208.111#1113059
Bug fix — something was broken and now works
Fixed an issue deleting assets
2.218.4#1112959
Bug fix — something was broken and now works
Fixed issues with service catalogue enhancements
2.218.4#1112901
Bug fix — something was broken and now works
Fixed a rare issue where the "Ignore parent budget when parent is an opportunity" setting did not apply when creating new project child tickets
2.218.4#1112846
Bug fix — something was broken and now works
Fixed an issue using the authorization code methods for Single Sign-On
2.218.4#1112164
Bug fix — something was broken and now works
Fixed an issue with the resource booking max days setting
2.218.4#1111244
Bug fix — something was broken and now works
Resolved an issue with downpayment recognition creating negative lines with a higher then expected value
2.218.42.208.111#1110786
Bug fix — something was broken and now works
Fixed an issue when a lookup cascades into triggering multiple other lookups
2.218.4#1110201
Bug fix — something was broken and now works
Fixed issues with service item enhancements
2.218.5#1114863
Bug fix — something was broken and now works
Fixed an issue where the agent countersign signature would not load for notification emails
2.218.5#1114698
Bug fix — something was broken and now works
Fixed an issue with the new encryption method
Security
2.218.5#1114617
Bug fix — something was broken and now works
Fixed issue with articles not loading under FAQ List
2.218.52.208.105#1113521
Bug fix — something was broken and now works
Prevented duplicate integrator schedule records from being automatically created when there is an existing record with a higher frequency
2.218.52.208.111#1110671
Bug fix — something was broken and now works
Fixed a timeout issue during upgrade for large databases
Performance
2.218.6#1116017
Bug fix — something was broken and now works
Fixed an issue with accessing services on the self service portal
2.218.6#1107342