StableN/ASyncedN/A

2.195

Bug fix — something was broken and now works
Fixed a display issue with the KB setting "hide the edit button on articles when using drafts"
2.195.1#955759
Bug fix — something was broken and now works
Fixed a minor issue with Microsoft Sentinel webhooks
2.195.12.184.101#954585
Improvement — an existing feature extended, adjusted or polished
Minor display improvement for the KB guide link buttons on configuration pages
2.195.1#953947
Bug fix — something was broken and now works
Fixed an issue which could throw an error when creating a bill off of a Purchase Order and having a client 'Due Date Type' override set to 'Equal to the invoice date'
2.195.1#953572
Bug fix — something was broken and now works
Fixed an issue with filtering config tracking records where an impersonated agent had made changes
2.195.12.184.101#953270
Bug fix — something was broken and now works
Fixed a minor UI issue with the ticket type field list with the 'Agent Signature' Field when used in field groups
2.195.12.184.101#953065
Bug fix — something was broken and now works
Fixed an issue with Admin Mode Elevation not working with SSO - unsupported 'prompt' value
2.195.1#952490
Bug fix — something was broken and now works
Fixed a visual issue with configuring Ticket XML templates
2.195.1#952409
Bug fix — something was broken and now works
Fixed an issue with the tree view sometimes disappearing when using multiple Halo tabs
2.195.1#952369
Bug fix — something was broken and now works
Fixed an issue with loading the instances area when there is a version mismatch
2.195.1#952137
Bug fix — something was broken and now works
Fixed an issue with SyncroMSP alerting
2.195.12.184.101#952093
Bug fix — something was broken and now works
Fixed the Freshdesk import failing to start when the authorising agent doesn't have access to Freshdesk agents, groups or products
2.195.12.184.101#951973
Bug fix — something was broken and now works
Fixed an issue with self service portal button restrictions
2.195.1#951963
Bug fix — something was broken and now works
Fixed an issue where managed agents won't show up on timesheets if you only have managed permissions
2.195.1#951960
Bug fix — something was broken and now works
Fixed an issue with not allowing some system fields in email rule field mappings
2.195.12.184.101#951540
Bug fix — something was broken and now works
Fixed a display issue with the full screen expand option on child ticket tables
2.195.1#951455
Bug fix — something was broken and now works
Fixed a display issue with statuses with a white colour on the Kanban board
2.195.1#951451
Bug fix — something was broken and now works
Fixed an issue with the Report menu pin icon not showing until selected
2.195.1#951374
Bug fix — something was broken and now works
Fixed an issue enabling Two Factor Authentication if using a mailbox as the global default for outgoing mail
2.195.1#951365
Improvement — an existing feature extended, adjusted or polished
You can now use dollar variables ($) CLIENT_ID, AREA & AREASITE on Sales Order notifications
2.195.1#951358
Bug fix — something was broken and now works
Fixed an issue with Jamd asset type mappings not working correctly
2.195.12.184.101#951352
Bug fix — something was broken and now works
The column profile for Supplier Contracts for new Agents will now be correctly set to the default column profile
2.195.1#951306
Bug fix — something was broken and now works
Fixed an issue with the Online Agents system report
2.195.12.184.101#951146
Bug fix — something was broken and now works
Fixed an issue with recurring invoice columns all being blank against customers
2.195.1#951018
Bug fix — something was broken and now works
Resolved an issue with PDF generation failing when using the "Enable Agent app session ID cookie validation" setting
2.195.1#950678
Bug fix — something was broken and now works
Fixed an issue with displaying Azure AI Search logs
2.195.1#950672
Improvement — an existing feature extended, adjusted or polished
Added the guid of the changed entity to the list of config changes
2.195.1#950392
Improvement — an existing feature extended, adjusted or polished
Minor improvement to the Ticket User field on Automated Tickets
2.195.1#950308
Improvement — an existing feature extended, adjusted or polished
Minor UI display improvement to calendar options
2.195.1#950267
Bug fix — something was broken and now works
Fixed an issue where Bills couldn't be synced to Xero
2.195.12.184.101#950185
Bug fix — something was broken and now works
Fixed an issue with canned text and view access control based on team membership
2.195.12.184.101#950137
Improvement — an existing feature extended, adjusted or polished
Error handling has been improved when updating Language Packs in Configuration
2.195.1#950051
Bug fix — something was broken and now works
Fixed a rounding issue which could sometimes prevent Invoices from syncing to Xero
2.195.1#949783
Bug fix — something was broken and now works
Resolved an issue with Currency not allowing 5 decimal places in the History table
2.195.1#949748
Bug fix — something was broken and now works
Fixed an issue with FAQ list selection on article drafts
2.195.1#949481
Improvement — an existing feature extended, adjusted or polished
Minor display improvement to the Mailbox Override field on the Teams configuration
2.195.1#949463
Bug fix — something was broken and now works
Fixed an issue with a message box that couldn't be dismissed
2.195.1#949399

New feature — a capability that did not exist before
2.195.1#948968

Bug fix — something was broken and now works
Fixed tickets defaulting to expired contracts when using "Auto select the Contract on a Ticket based on billing description"
2.195.12.184.101#948631
Bug fix — something was broken and now works
Fixed minor spelling mistake
2.195.1#937188
Bug fix — something was broken and now works
Fixed an issue stopping notifications from going out on Sales Order events
2.195.12.184.101#936955
New feature — a capability that did not exist before
Added the $-TERMNETTOTAL variable for quote lines to display the price for the whole term multiplied by quantity
2.195.1#935615
Bug fix — something was broken and now works
Fixed an issue with adding notes to Recurring Invoices
2.195.12.184.101#934594
Bug fix — something was broken and now works
Fixed an issue with invoices from RFI sometimes not displaying as completed correctly when using multiple Halo tabs
2.195.1#923048
Improvement — an existing feature extended, adjusted or polished
Added an IdInt column to the NHD_Identity_Application table so dynamic custom fields can look up API applications.
2.195.1#922544
Bug fix — something was broken and now works
Fixed an issue where PDFs were unable to be appended and prepended to Quote PDFs
2.195.12.184.101#922019
Bug fix — something was broken and now works
Fixed an issue where ticket links on actions on the portal may redirect back to the agent app
2.195.1#921952
Bug fix — something was broken and now works
Fixed an issue with custom integration runbooks when adding to array
2.195.1#921426
Bug fix — something was broken and now works
Fixed an issue with some tables not showing the next and back buttons between 6 and 10 rows in some cases
2.195.12.184.101#898935
Internal or maintenance work with no directly usable change
Minor backend improvements to Ingram Micro Reseller integration
2.195.1#897825
Internal or maintenance work with no directly usable change
Minor backend improvements to the Tech Data Reseller integration
2.195.1#897824

New feature — a capability that did not exist before
Needs configuration
2.195.1#894418

Improvement — an existing feature extended, adjusted or polished
2.195.1#882480

Improvement — an existing feature extended, adjusted or polished
A user's additional emails can now be shown on the new ticket screen and on the ticket details
2.195.1#858453
New feature — a capability that did not exist before
Added the ability to test runbook steps that run a SQL query
2.195.1#839089
Improvement — an existing feature extended, adjusted or polished
Incoming emails that create new tickets due to not accepting emails on closed tickets will be created as related tickets
2.195.1#836386

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.195.1#834419

Bug fix — something was broken and now works
Fixed an issue where signature fields on Actions wouldn't apply to signature fields on Tickets
2.195.12.184.101#831889
Improvement — an existing feature extended, adjusted or polished
Asset custom buttons can now be restricted at asset type level
Needs configuration
2.195.1#829270
Improvement — an existing feature extended, adjusted or polished
Invoice PDFs are now automatically added to automated tickets created from unpaid invoices
2.195.1#823241
Bug fix — something was broken and now works
Fixed an issue where overriding charge rates on contracts may not apply overriding time rounding/multipliers
2.195.1#822869
Improvement — an existing feature extended, adjusted or polished
Added a field to track which agent created a template
2.195.1#819330
Improvement — an existing feature extended, adjusted or polished
Added an option to choose the recipient of the automatic email reply on closed/pending closure tickets
Needs configuration
2.195.1#819257
Bug fix — something was broken and now works
Fixed an issue with composite reports not attaching to actions
2.195.1#814695

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.195.1#812354

New feature — a capability that did not exist before
2.195.1#811812

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.195.1#808164

Improvement — an existing feature extended, adjusted or polished
Purchase Orders created from Sales Order lines will now be split based on the line's delivery address
2.195.1#801877
Bug fix — something was broken and now works
Fixed a error saving recurring appointments when imported via the integrator
2.195.1#800576
Improvement — an existing feature extended, adjusted or polished
A setting has been added to the MYOB integration so that when Invoices are updated, from Halo to MYOB, the Invoice lines are recreated each time to ensure that the MYOB Invoices matches the Halo Invoice
Needs configuration
2.195.1#782908
Improvement — an existing feature extended, adjusted or polished
Added a setting to display breadcrumbs when navigating through the service catalogue on the portal
Needs configuration
2.195.1#769985

Improvement — an existing feature extended, adjusted or polished
Performance
2.195.1#739256

Improvement — an existing feature extended, adjusted or polished
2.195.1#736491

Improvement — an existing feature extended, adjusted or polished
2.195.1#716319

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.195.1#714899

New feature — a capability that did not exist before
2.195.1#366134