StableN/ASyncedN/A

2.160

New feature — a capability that did not exist before
2.160.1#402027

New feature — a capability that did not exist before
2.160.1#278934

Bug fix — something was broken and now works
Fixed an issue with the display of start date and target date in lists in v2.158.
2.160.1#699900
Improvement — an existing feature extended, adjusted or polished
Minor change to clarify a ticket rule condition related to working hours
2.160.1#699778
Improvement — an existing feature extended, adjusted or polished
The layout for the "Customer > Billing" tab has been separated into extra headings
2.160.1#699520
Bug fix — something was broken and now works
Resolved an issue with very long access tokens created when using the "all:teams" permission in an API Application
Security
2.160.1#699491

Bug fix — something was broken and now works
2.160.1#699301

Improvement — an existing feature extended, adjusted or polished
Added additional address fields to Avalara sync to meet requirements for all countries/regions
2.160.1#699168
Internal or maintenance work with no directly usable change
Webhook escmsg records are now deleted after processing the webhook to reduce table size
Performance
2.160.1#699050
Internal or maintenance work with no directly usable change
Minor logging improvement for the incoming service
2.160.1#698986
Bug fix — something was broken and now works
Connectwise Automate Comments added after ticket closure will not mark the ticket as unread if the Automate ticket is still closed
2.160.1#698975
Bug fix — something was broken and now works
Fixed an issue where an Agent without access to the "No Charge" Charge Type would not be able to send Quotes in the "Quotes & Orders" area
2.160.1#698913
Bug fix — something was broken and now works
Fixed an issue with access control for service categories
2.160.1#698890
Improvement — an existing feature extended, adjusted or polished
Charge Rate records are now audited for Create/Delete/Edit. This includes Contract and Customer overrides.
2.160.1#698754
Bug fix — something was broken and now works
Resolved an error given by the API when attempting to read Ticket data but no read permission is granted to the user/API
2.160.1#698719
Improvement — an existing feature extended, adjusted or polished
When sending Invoices from Halo and using Xero the API calls will be retried when the Xero Rate Limit is hit
Performance
2.160.1#698304

New feature — a capability that did not exist before
2.160.1#698190

Bug fix — something was broken and now works
Fixed an issue where ticket start/target dates could not be updated through approvals
2.160.1#698112
Bug fix — something was broken and now works
Fixed the setting "Show Accept All and Reject All buttons on My Approvals page" not affecting the Self Service Portal
2.160.1#698094
Bug fix — something was broken and now works
Fixed an issue with archiving security alerts in the Datadog integration
2.160.1#697720
Improvement — an existing feature extended, adjusted or polished
The variables for $_SALESDESCRIPTION and $_PURCHASEDESCRIPTION will use the line description if they are generated for group header lines
2.160.1#697711
Improvement — an existing feature extended, adjusted or polished
Resized text in Search Screen when selecting Assets on Contracts
2.160.1#697710
Improvement — an existing feature extended, adjusted or polished
The Quantity of License/Subscriptions will now show in the list when linking to Recurring Invoices
2.160.1#697675
Bug fix — something was broken and now works
Fixed an issue with tax rule conditions
2.160.1#697644
Improvement — an existing feature extended, adjusted or polished
Allowed supplier actions that have a default supplier set to email the supplier and set the ticket supplier in one action.
2.160.1#697633
Bug fix — something was broken and now works
Fixed the "Appointment" column in ticket views displaying follow-up dates rather than appointment dates
2.160.1#697624
Bug fix — something was broken and now works
Fixed an issue with viewing related assets on tickets
2.160.1#697609
Improvement — an existing feature extended, adjusted or polished
A Customer setting has been added so that Tickets can be Invoiced separately on a per Customer basis
Needs configuration
2.160.1#697568
Improvement — an existing feature extended, adjusted or polished
Added a new setting to the Giacom integration so that licenses made inactive in Giacom can be made inactive in Halo
Needs configuration
2.160.1#697561
Improvement — an existing feature extended, adjusted or polished
'Show in table details' for fields within custom tables will be used for the data tab in the custom table configuration
2.160.1#697500
Improvement — an existing feature extended, adjusted or polished
$ ITEM_GROUP had been added to the available variables to be used on Quote/Invoice/Order lines as part of PDF generation
2.160.1#697422
Improvement — an existing feature extended, adjusted or polished
Corrected spelling mistakes in some configuration options
2.160.1#697392
Improvement — an existing feature extended, adjusted or polished
Improved Ticket search performance when using filters involving Ticket Type
Performance
2.160.1#697364
Improvement — an existing feature extended, adjusted or polished
Minor change to Icon used in Billing Template configuration
2.160.1#697326
Bug fix — something was broken and now works
Fixed an issue with text positioning on the setup screen
2.160.1#697283
Bug fix — something was broken and now works
Fixed an issue where the title and description overrides would not be used for the 'my approvals page' portal button
2.160.1#697017
Bug fix — something was broken and now works
Fixed a visual issue with the template field on actions
2.160.1#696995
Bug fix — something was broken and now works
Resolved items not displaying on the Fortnox item import screen
2.160.1#696981

Improvement — an existing feature extended, adjusted or polished
2.160.1#696747

Improvement — an existing feature extended, adjusted or polished
Pax8 Vendor SKU will now be imported to the License table with the Alternative Vendor SKU being used if present
2.160.1#696744
Bug fix — something was broken and now works
Resolved an issue with N-Able N-Sight (RMM) email alert processing failing to match existing alerts together
2.160.1#696705
Improvement — an existing feature extended, adjusted or polished
Budget Fields that are displayed in Column Profiles will now total if grouping is used
2.160.1#696583
Improvement — an existing feature extended, adjusted or polished
Minor change to the Giacom integration screen to better explain the different Subscription import methods
2.160.1#696550
Bug fix — something was broken and now works
Fixed an issue where Appointments would display when 'Show Appointments' was unticked in Calendars
2.160.1#696540
Bug fix — something was broken and now works
Resolved a minor discrepancy in the invoice total calculation when including invoice lines
2.160.1#696469
Improvement — an existing feature extended, adjusted or polished
Performance improvements to Datto RMM imports
Performance
2.160.1#696461
Bug fix — something was broken and now works
Fixed an issue where deleted miscellaneous Quote, Sales Order and Purchase Order Items could prevent tax from being overridden
2.160.1#696373
Bug fix — something was broken and now works
Fixed the Delete button not showing on consignments when the Sales Orders module is disabled
2.160.1#695968
Improvement — an existing feature extended, adjusted or polished
Improved validation when saving a mailbox
2.160.1#695865
Improvement — an existing feature extended, adjusted or polished
Improved validation when saving an email template
2.160.1#695833
Bug fix — something was broken and now works
Fixed an issue when attempting to sync users to IT Glue
2.160.1#695803
Bug fix — something was broken and now works
Fixed an issue where the Other Open Tickets tab could not be ordered
2.160.1#695715
Improvement — an existing feature extended, adjusted or polished
Improve load time of instances page
Performance
2.160.1#695675
Bug fix — something was broken and now works
Fixed an issue with configuration of custom fields
2.160.1#695659
Bug fix — something was broken and now works
Resolved an Avalara pagination issue when selecting a default item
2.160.1#695650
Bug fix — something was broken and now works
Fixed an issue where you couldn't add Custom Field Mappings to the Knowledgebase Article SQL Import
2.160.1#695623
Improvement — an existing feature extended, adjusted or polished
Added the date picker to the date received column when viewing incoming email logs
2.160.1#695602
Bug fix — something was broken and now works
Fixed error during task service Appointment Scan in some regions
2.160.1#695549
Bug fix — something was broken and now works
The Item buttons for Stock Control will no longer show on Items that are not marked as tracking stock
2.160.1#695545
Bug fix — something was broken and now works
Fixed an issue with error logging for the WhatsApp Business integration
2.160.1#695531
Bug fix — something was broken and now works
Resolved an issue with using square brackets in search parameters for ticket searching via the API
2.160.1#695348
Bug fix — something was broken and now works
Fixed an issue where default Appointment Locations selected on Calendars wouldn't update
2.160.1#695322
Bug fix — something was broken and now works
Fixed an issue where Tickets created via Jira Service Management webhooks wouldn't be linked to Jira Issues
2.160.1#695295
Bug fix — something was broken and now works
Fixed an issue with importing software during an asset import
2.160.1#695060
Bug fix — something was broken and now works
Fixed an issue with invalid sql lookup field values causing record corruption and performance issues
Performance
2.160.1#694894
New feature — a capability that did not exist before
Added a setting to allow the Knowledge Base Article and Problem matching bot to only match to Tickets/Articles which have the same value of a specific Custom Field on the New Ticket screen
Needs configuration
2.160.1#694828
Improvement — an existing feature extended, adjusted or polished
Improved the handling/conversion of date times in the Addigy and Datto integrations
2.160.1#694814
Bug fix — something was broken and now works
Fixed issue where multiple 'SLA Release' system actions could be added by appointment auto-release
2.160.1#694804
Bug fix — something was broken and now works
Resolved an issue with Autotask Recurring Invoice import setting price incorrectly for Service Contracts
2.160.1#694755
Bug fix — something was broken and now works
Resolved an issue with the Start/End date on Recurring Invoice lines incorrectly showing the line as inactive
2.160.1#694754
Improvement — an existing feature extended, adjusted or polished
Unlogged time will now be returned for Timesheets even when no time is logged yet
2.160.1#694682
Bug fix — something was broken and now works
Fixed an issue with accessing the supplier top-level view
2.160.1#694664
Bug fix — something was broken and now works
Fixed an issue where OLAs would not allow target values lower than 0.25
2.160.1#694654
Bug fix — something was broken and now works
Fixed minor visual issues with the Avalara integration
2.160.1#694465
New feature — a capability that did not exist before
Added a setting to the QuickBooks Online Integration so that it is possible to specify a QuickBooks Custom Field to use for the Halo Invoice PO Number
Needs configuration
2.160.1#694458
Bug fix — something was broken and now works
Fixed an issue where forwarding Actions would display Date Done incorrectly
2.160.1#694427
Bug fix — something was broken and now works
Fixed an issue where Quote Line Custom Fields wouldn't populate on PDFs
2.160.1#694368
Bug fix — something was broken and now works
Fix rare API error when setting dynamic custom single select fields via an action
2.160.1#694287
Bug fix — something was broken and now works
Fixed an issue where you could not select '*Account Manager' as the agent for automated and scheduled tickets
2.160.1#694281
Improvement — an existing feature extended, adjusted or polished
Tickets that are automatically closed by the SLA or Pending Closure reminders will close regardless of the To-Do Lists and Appointments left on the Ticket
Breaking change
2.160.1#694277
Improvement — an existing feature extended, adjusted or polished
Sales Orders and Milestones have been added to the bottom of the Ready For Invoice "Projects" layout
2.160.1#694243
Bug fix — something was broken and now works
Fixed an issue where incorrect Ticket Lists would appear in the tree view when refreshing Ticket sub-views
2.160.1#694186
Improvement — an existing feature extended, adjusted or polished
"Base Price" has been renamed to "Price before discount" in the PDF column setup
2.160.1#694185

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.160.1#694027

Bug fix — something was broken and now works
Fixed an issue where Invoices wouldn't sync to Xero when the line total didn't match the expected line total
2.160.1#693958
Bug fix — something was broken and now works
Fixed an issue importing Assets
2.160.1#693916
Bug fix — something was broken and now works
Fixed an issue where $-TEAM variables could populate incorrectly on actions when re-assigning
2.160.1#693877
Bug fix — something was broken and now works
Resolved actions imported through Autotask having no charge type
2.160.1#693768
Bug fix — something was broken and now works
Fixed an issue with inconsistent Save behaviour for Ticket Statuses
2.160.1#693681
Bug fix — something was broken and now works
Fixed an issue with Avalara address validation not working in some cases
2.160.1#693635
Bug fix — something was broken and now works
Resolved an issue with the Net Total for Quote lines failing to remove the discount percentage in the main application view
2.160.1#693613
Bug fix — something was broken and now works
Fixed issues with User variables on Contracts not populating
2.160.1#693568

Bug fix — something was broken and now works
2.160.1#693415

Bug fix — something was broken and now works
Fixed an issue where the Items on a Quote would not order by Sequence value in some situations
2.160.1#693295
Improvement — an existing feature extended, adjusted or polished
A configuration option has been added to the N-Able N-Sight integration so that checks can be set to not be cleared on ticket closure
Needs configuration
2.160.1#693265
Bug fix — something was broken and now works
Fixed minor language pack issue with Google Workspace integration
2.160.1#693250
Bug fix — something was broken and now works
Fixed an issue where end-users could upload attachments despite this being disabled on the ticket type
2.160.1#693157
Bug fix — something was broken and now works
Fixed an issue with Invoice Lines not being correctly linked to a ticket in some situations
2.160.1#693097
Bug fix — something was broken and now works
Fixed an issue where the value in the child Tickets tab header would not correspond to the number of Tickets in the table in some situations
2.160.1#693030
Bug fix — something was broken and now works
Fixed an issue with non-taxable items being given tax in some rare cases
2.160.1#693011
Improvement — an existing feature extended, adjusted or polished
Added the ticket type setting 'Show parent and grandchild related Tickets in the related Tickets tab'
Needs configuration
2.160.1#693001
Bug fix — something was broken and now works
Fixed an issue where Invoices wouldn't save when using Tax Rules against lines with zero quantity
2.160.1#692991
Internal or maintenance work with no directly usable change
Small optimisations to some integrations
2.160.1#692982
Bug fix — something was broken and now works
Fixed an issue with the "Maximum number of tickets a user can log" setting on Ticket Types
2.160.1#692873
Bug fix — something was broken and now works
Fixed an issue where displaying Items Issued as a catalogue on the Self-Service Portal could allow Items to be consigned without Stock
2.160.1#692810
Bug fix — something was broken and now works
Fixed an issue where Ticket Lists would render incorrectly when switching from a locked Tile view to a default view
2.160.1#692746
Bug fix — something was broken and now works
Fixed an issue where QuickBooks Online would return more Product Categories than intended
2.160.1#692653
Bug fix — something was broken and now works
Fixed load balance and round robin not accounting for the offline status override setting on Agent Statuses
2.160.1#692529
Bug fix — something was broken and now works
Fixed an issue where Timezones on Ticket Rule Criteria tables could display incorrectly
2.160.1#692517
Improvement — an existing feature extended, adjusted or polished
When viewing a KB article with multiple versions, 'other versions of this article' will now show in ID order
2.160.1#692431
Improvement — an existing feature extended, adjusted or polished
Added an ID column to order line items for reporting/DB lookups
2.160.1#692413
Bug fix — something was broken and now works
Fixed the $-SUPPLIEREMAILHISTORY variable not including incoming emails
2.160.1#692383
Bug fix — something was broken and now works
Fixed an issue where Ticket Template suggestions based on the Summary field would sometimes not display
2.160.1#692304
Improvement — an existing feature extended, adjusted or polished
Tickets created from "Resolved" alerts from Connectwise Automate will be created as closed in Halo
2.160.1#692253
Bug fix — something was broken and now works
Fix Ingram Micro Reseller availability error
2.160.1#692216
Bug fix — something was broken and now works
Fixed an issue with consigning stock with sales orders created from quotations
2.160.1#692141
Bug fix — something was broken and now works
IT Glue delivery address will not be checked for changes when it is blank in Halo
2.160.1#692017
Bug fix — something was broken and now works
Items that are created when using Xero and not using Item Tax/Account for the integration will be created with blank Tax and Account so that Item Group can be used instead
2.160.1#692014
Bug fix — something was broken and now works
Fixed an issue where 'Create Opportunity' quick actions would not link correctly to the original ticket
2.160.1#691748
Bug fix — something was broken and now works
Fixed an issue with date fields in device imports
2.160.1#691680
Improvement — an existing feature extended, adjusted or polished
A new permission has been added to the Agent Permissions tab to allow access to Item/Product SKU to be set per Agent/Role
Needs configuration
2.160.1#691667
Improvement — an existing feature extended, adjusted or polished
Improved the Purchase Currency on Quotes sending to display on Sales Orders if set on the quote line
2.160.1#691441
Improvement — an existing feature extended, adjusted or polished
Improved the layout of the NinjaOne configuration screen and added further support for ANTIVIRUS and MONITOR alerts
2.160.1#690518
Bug fix — something was broken and now works
Fixed an issue where Rich Text Custom Fields defaults wouldn't include line breaks
2.160.1#689843
Bug fix — something was broken and now works
Resolved an issue with Ingram Micro Reseller order status webhooks
2.160.1#689838
Improvement — an existing feature extended, adjusted or polished
Payment conditions can now be set on recurring invoices when using the Exact Online integration
2.160.1#689626
Bug fix — something was broken and now works
Fixed an issue with Multi Select search filters for Suppliers
2.160.1#689613
Improvement — an existing feature extended, adjusted or polished
Added a $-variable for ticket follow-up date
2.160.1#689172
Bug fix — something was broken and now works
Fixed an issue where agents could not add a to-do list from a child template to a ticket
2.160.1#688946
Bug fix — something was broken and now works
Resolved an issue with negative Pro Rata lines being added as positive instead of negative when the Xero integration is in use
2.160.1#688635
Bug fix — something was broken and now works
Resolved an issue with adding all lines from another quote that has groups
2.160.1#688569
Improvement — an existing feature extended, adjusted or polished
Adjusted the styling of the top 5 articles widget on the portal
2.160.1#688309

Improvement — an existing feature extended, adjusted or polished
2.160.1#687653

Improvement — an existing feature extended, adjusted or polished
Improved performance when loading contract balances on the end user details
Performance
2.160.1#687293
New feature — a capability that did not exist before
Added 'Budget % used' as a filter criteria option for List views
2.160.1#687117
Bug fix — something was broken and now works
Fixed an issue where the QuickBooks 'Categories' field on Clients would display incorrect categories
2.160.1#686917
New feature — a capability that did not exist before
Added a note field when logging Break Time entries on the timesheet
2.160.1#686557
Improvement — an existing feature extended, adjusted or polished
Criteria are now mandatory for ticket changed notification/webhook events
2.160.1#686128
Improvement — an existing feature extended, adjusted or polished
The columns for Time Recorded, Hours to Invoice and Included Hours in the Invoices area can now be filtered using the following formats - ">,>=,<,<=,=,<> "
2.160.1#686001
Bug fix — something was broken and now works
Fixed an issue where site fields would not export to csv
2.160.1#685395

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.160.1#685197

Improvement — an existing feature extended, adjusted or polished
Added option for Microsoft Teams Webhook using Workflows due to Office 365 Connectors being deprecated
Needs configuration
2.160.1#684914
Improvement — an existing feature extended, adjusted or polished
Added option to view Client Related Documents in Table views
2.160.1#684573
Bug fix — something was broken and now works
Fixed an issue when changing between lists that have different view types
2.160.1#684511

Improvement — an existing feature extended, adjusted or polished
2.160.1#684154

Improvement — an existing feature extended, adjusted or polished
Added the ability to adjust Chatbot height using viewport height (vh)
2.160.1#684041
Improvement — an existing feature extended, adjusted or polished
Added a setting for whether rules should be checked when tickets are reassigned via drag-and-drop
Needs configuration
2.160.1#683921

New feature — a capability that did not exist before
2.160.1#683150

Bug fix — something was broken and now works
Fixed an issue with emails matching on ticket tags in the body before the subject with the setting 'Search Email body for tag and match to Ticket if tag is not found in subject'
2.160.1#682509
Internal or maintenance work with no directly usable change
Minor improvement to the logging for the WhatsApp for Business integration
2.160.1#681856
Bug fix — something was broken and now works
Fixed an issue where the services list could timeout if there were translations set
Performance
2.160.1#681760
Internal or maintenance work with no directly usable change
Added auto-incrementing primary keys for DeviceChange, AttachmentAction, and Attachment tables
2.160.1#680284
Improvement — an existing feature extended, adjusted or polished
Added extra validation for ticket rules
2.160.1#676748
Internal or maintenance work with no directly usable change
Added additional logging to token errors from Microsoft integrations
2.160.1#675875
Improvement — an existing feature extended, adjusted or polished
Purchase Orders being created from actions system use will now pre-populate with items that are on the ticket
2.160.1#675618
Bug fix — something was broken and now works
Fixed an issue where $-OPPCOMPANYNAME and $-OPPCONTACTNAME wouldn't populate on Quote Viewed Notifications
2.160.1#674820

New feature — a capability that did not exist before
2.160.1#673235

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.160.1#673101

New feature — a capability that did not exist before
2.160.1#672241

Improvement — an existing feature extended, adjusted or polished
Added the setting 'Show Asset key fields on Asset dependency diagrams and dependency warnings' to Asset Management
Needs configuration
2.160.1#667413
Bug fix — something was broken and now works
Resolved a rare issue with the Tech Data Reseller catalog integration failing to return pricing data
2.160.1#665133
New feature — a capability that did not exist before
"Default Halo Connection" AI connection method added
2.160.1#664928
Bug fix — something was broken and now works
Fixed an issue with the next creation period column on recurring invoice list view
2.160.1#663616
Improvement — an existing feature extended, adjusted or polished
Dashboard widget titles, List names, and report column names are now translatable
2.160.1#662294

New feature — a capability that did not exist before
2.160.1#658621

New feature — a capability that did not exist before
2.160.1#658483

Improvement — an existing feature extended, adjusted or polished
2.160.1#655044

Improvement — an existing feature extended, adjusted or polished
Two new permissions have been introduced at Agent > Ticket Permissions that control whether an Agent is able to recalculate time entries against a Ticket and also if the Contract/Billable time can manually be set per action.
Needs configuration
2.160.1#652443
Bug fix — something was broken and now works
Fix an issue where some notifications could be fired with blank variables.
2.160.1#652385
Improvement — an existing feature extended, adjusted or polished
A setting has been added to action configuration to prevent its use on tickets when it has open appointments in the past
Needs configuration
2.160.1#648593
Improvement — an existing feature extended, adjusted or polished
Added a setting 'Only send this User an Email if the Ticket logged sent an acknowledgment' for Customer/Site level settings under user preferences
Needs configuration
2.160.1#642568

Improvement — an existing feature extended, adjusted or polished
2.160.1#642200

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.160.1#640587

Improvement — an existing feature extended, adjusted or polished
The purchase order ID will now display in the title when the order is opened
2.160.1#639304

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.160.1#637983

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.160.1#635961

New feature — a capability that did not exist before
Added a 'Milestone only Gantt' toggle to the child ticket Gantt view, which will show the ticket's milestones rather than child tickets
2.160.1#634904

Improvement — an existing feature extended, adjusted or polished
Needs configuration
2.160.1#628251

Bug fix — something was broken and now works
Fixed issues with automated ticket creation schedules
2.160.1#628011
Improvement — an existing feature extended, adjusted or polished
Added an additional setting at Ticket Type-level to prevent Workflow from changing when changing Ticket Type
Needs configuration
2.160.1#624840
New feature — a capability that did not exist before
Added a new Live Chat setting that allows agents to see the webpage an End-User is viewing
2.160.1#623548
Improvement — an existing feature extended, adjusted or polished
Added an option to choose a default SnelStart invoice template
Needs configuration
2.160.1#612815
New feature — a capability that did not exist before
Added the option to override the mailbox used to send Invoices and Quotations at Client-level
2.160.1#593098
Improvement — an existing feature extended, adjusted or polished
Reports can now be used with Sales Orders, Purchase Orders and Devices PDF Templates
2.160.1#590017
Bug fix — something was broken and now works
Fixed a visual issue with searching in the nav bar
2.160.1#577018

Improvement — an existing feature extended, adjusted or polished
2.160.1#572333

Improvement — an existing feature extended, adjusted or polished
Can now search for locations when configuring a connection in Google Business
2.160.1#572152
New feature — a capability that did not exist before
Add action level SMS into outgoing service functionality.
2.160.1#522873
New feature — a capability that did not exist before
Add user appointment invite emails to the outgoing service.
2.160.1#522871
Improvement — an existing feature extended, adjusted or polished
Outcome Description at action level is now translatable
2.160.1#495088

New feature — a capability that did not exist before
2.160.1#287174

Bug fix — something was broken and now works
Resolved an issue with hiding the Stock buttons on the Item screen
2.160.2#702324
Bug fix — something was broken and now works
Fixed an issue with showing Asset key fields on dependency diagrams
2.160.2#702293
Bug fix — something was broken and now works
Fixed an issue with adding attachments when creating related tickets
2.160.2#702206
Bug fix — something was broken and now works
Fixed an issue where various Ticket Views wouldn't load
2.160.2#702093
Bug fix — something was broken and now works
Resolved an issue with composite tax on invoices having the rate set to zero after editing other lines on the invoice
2.160.2#701821
Bug fix — something was broken and now works
Fixed an issue with being unable to select multiple list items using the checkbox on the inbound log
2.160.2#701539
Bug fix — something was broken and now works
Fixed issues loading the change ticket area
2.160.2#701513

Improvement — an existing feature extended, adjusted or polished
2.160.2#681390

Bug fix — something was broken and now works
Fixed an issue with report permission setting visibility
2.160.3#703124
Bug fix — something was broken and now works
Fix for date comparison for automated licence tickets
2.160.3#703105
Bug fix — something was broken and now works
Fixed an issue where changing the visibility options on Attachments would cause errors
2.160.3#703096
Bug fix — something was broken and now works
Fixed an issue with adding lines from another quote
2.160.3#703017
Bug fix — something was broken and now works
Fixed a minor issue with "budget % used" on filter profiles
2.160.3#703003
Bug fix — something was broken and now works
Fixed an issue with running action AI insights
2.160.3#702275
Bug fix — something was broken and now works
Fixed a visual issue with adding includes/does not include filters to lists
2.160.3#701577
Bug fix — something was broken and now works
Fix an issue with action SMS body content.
2.160.4#703887
Bug fix — something was broken and now works
Fixed an issue where Invoice CSVs would overwrite Invoice PDFs
2.160.4#703883
Bug fix — something was broken and now works
Fixed an issue accessing a few fields on an action
2.160.4#703801
Bug fix — something was broken and now works
Resolved an issue with contract hours appearing on invoices when the setting to include no charge lines is off
2.160.4#703527
Internal or maintenance work with no directly usable change
Increased the timeout on the DBIntegrator
Performance
2.160.4#700790
Bug fix — something was broken and now works
Fixed a language pack issue
2.160.5#704363
Bug fix — something was broken and now works
Fixed various errors in the MYOB integration
2.160.5#704350
Bug fix — something was broken and now works
Fixed an issue with ticket type on create child/parent/related actions on earlier builds of v2.160
2.160.6#705551
Bug fix — something was broken and now works
Fixed an issue where Invoices couldn't be marked as posted when exporting to CSV
2.160.7#705947
Bug fix — something was broken and now works
Fixed several issues with the SharePoint integration
2.160.7#705509
Bug fix — something was broken and now works
Resolved an issue where setting the checkbox for "Send Email" on a new ticket to unchecked would be overridden by client or ticket type settings
2.160.7#703913
Bug fix — something was broken and now works
Fixed an issue accessing a config area
2.160.8#706087
Bug fix — something was broken and now works
Fixed an issue with deleting attachments
2.160.9#706700
Bug fix — something was broken and now works
Fixed sporadic issue with timeouts during incoming email processing
Performance
2.160.10#710114
Bug fix — something was broken and now works
Resolved an error given when updating Users and Customers and syncing data to IT Glue
2.160.10#709221
Bug fix — something was broken and now works
Fixed an issue with rules that apply team as the outcome in some scenarios
2.160.10#706817