2.153
Fix an issue where tickets created via action could default to the Unknown site
2.153.12.152.12#666306
Resolved an error with importing new Customer records using Integrations that contain Customer mappings
2.153.12.152.12#665898
Fixed an error when adding products to a product bundle
2.153.12.152.12#665825
Fixed an error when creating a new Jira Software integration setup
2.153.12.152.12#665726
2.153.12.152.12#665501
Fixed an issue loading data from N-Able Passportal
2.153.12.152.13#667394
Resolved an issue with Tax Rule calculation incorrectly applying the line quantity to the total tax amount
2.153.12.152.13#667037
Fixed an issue that could occur when creating new items in the API
2.153.12.152.13#666312
Resolved an issue with pro-rata unit price incorrectly being pushed to Invoice lines in Xero
2.153.12.152.14#667645
Resolved an issue where the Invoice name would fail to update when the Customer on the Invoice was changed
2.153.12.152.21#667733
Added missing API URLs to the Qualys integration
2.153.12.152.21#667678
Fixed an issue with not being able to restrict editing of the priority field
2.153.12.152.21#667634
Fixed a minor UI issue on the end-user portal when viewing a Knowledgebase Article
2.153.12.152.21#666709
Fixed a visual issue with the AI logs modal screen
2.153.12.152.21#666634
Fixed an issue with adding dynamic field visibility based on SQL custom fields
2.153.12.152.21#666602
Language pack improvement
2.153.12.152.21#666589
Fixed an issue where contact details would not display on quotations with no user set
2.153.12.152.21#666380
Prevented appointments and tasks in the calendar from being dragged and dropped when the appointment is an all-day appointment or on the 'month' view
2.153.12.152.21#666112
Resolved an issue with Linked Licences showing as blank on the Recurring Invoice screen for line items
2.153.12.152.21#665946
Fixed issues with opening PDF attachments
2.153.12.152.21#665930
Resolved an issue where dynamic list (SQL) custom fields would not have their values grouped correctly in tree drop downs
2.153.12.152.21#665857
Fixed an issue with 'Calculate quantity from User count on creation' when creating recurring invoices automatically
2.153.12.152.21#665833
Fixed a display issue with ConnectWise Control site mappings
2.153.12.152.21#665694
Fixed an issue with mapping the totalMemory field in the Qualys integration
2.153.12.152.21#665566
Fixed an issue with the ticket type setting 'Automatically add CC'd users as ticket followers' not applying on new tickets
2.153.12.152.21#665553
The email address for status emails will now update when the end-user is changed
2.153.12.152.21#665511
Fixed an issue with order lines being incorrectly invoiced with the setting 'Orders and Items must be consigned to be invoiceable'
2.153.12.152.21#665058
Fixed an issue with bulk-adding users to licences when specifying a role
2.153.12.152.21#664905
Fixed a minor UI issue when adding custom fields to custom tables
2.153.12.152.21#664812
Fixed an issue with IMAP mailboxes with incoming service
2.153.12.152.21#664795
Fixed minor issues when creating custom tables
2.153.12.152.21#664778
Fixed issues with approvals releasing from SLA hold and updating the ticket status incorrectly
2.153.12.152.21#664717
Resolved issue with Sales Tax import for Quickbooks Desktop integration
2.153.12.152.21#664709
Sales order lines will no longer show the Create PO button for delivered/consigned lines
2.153.12.152.21#664679
2.153.12.152.21#664657
Fixed an issue when creating a new asset from a ticket
2.153.12.152.21#664495
Fixed an issue with Invoices not correctly pulling License and Subscription counts from a Recurring Invoice
2.153.12.152.21#664472
Fixed an issue with QuickBooks Online failing to post invoices in some rare cases
2.153.12.152.21#664374
Fixed an error when cloning items
2.153.12.152.21#664286
Fixed an issue where fields in custom tables would not save when logging new tickets
2.153.12.152.21#664168
A message will now be shown when attempting to make Stripe payments for Invoices that have pending payments present
2.153.12.152.21#664163
Ninja Device and User matching will now be attempted on all imported Ninja Devices
2.153.12.152.21#664108
Fixed an issue where DattoRMM alerts via email would fail to retrieve alert information
2.153.12.152.21#664074
Resolved an issue with importing combined Tax rates from Quickbooks Desktop
2.153.12.152.21#663985
Fixed an issue with quote header dollar variables
2.153.12.152.21#663924
Fixed an issue with LogicMonitor Alerts not automatically closing under specific conditions
2.153.12.152.21#663802
Added $-QUOTEASSIGNEDAGENT to the list of available dollar variables
2.153.12.152.21#663791
Language pack improvement and minor UI improvement
2.153.12.152.21#663642
Hint added to a setting in FAQ list config
2.153.12.152.21#663051
Fixed a display issue with User Department approval rules
2.153.12.152.21#662518
Fixed an issue where status change wouldn't display when an Action was performed by End-Users
2.153.12.152.21#661681
Fixed an issue where a supplier update would progress a workflow as an 'end user update'
2.153.12.152.21#661266
Fixed an issue where Attachments wouldn't upload when using the 'Specify attachment name and note during upload' option
2.153.12.152.21#661174
Fixed an issue with mapping to Asset Number in NinjaOne, N-able N-Central and Auvik Integrations
2.153.12.152.21#659794
Fixed a rare issue where actions would not submit a response
2.153.12.152.21#657317
Fixed an issue with tickets that have the default status set to closed not being closed under certain conditions
2.153.12.152.21#653769
Fix an issue with attachment links on outgoing service emails.
2.153.12.152.21#651077
Fixed an issue with cloning tickets created by incoming service emails
2.153.12.152.21#649368
Fixed issues with email acknowledgments from incoming mail
2.153.12.152.21#645425
Fixed an issue where the new ticket screen hints on the service catalogue would display line breaks incorrectly
2.153.12.152.21#629758
Fixed issue with End-Users not being able to upload attachments to Live Chats
2.153.12.152.21#623553
Fixed a message box overcrowding issue
2.153.12.152.21#536011
The filter profile dropdown will now be hidden if viewing a list in the 'by team' ticket view
2.153.12.152.21#466906
Bug fix — something was broken and now works
Resolved an issue with Accounts ID failing to match Customer Name when importing From Quickbooks Desktop to HaloPSA
2.153.1#667425
Improvement — an existing feature extended, adjusted or polished
The Stripe Webhook creation button has a hint added to explain why it is important to use
2.153.1#666509
Bug fix — something was broken and now works2.153.1#665481
Improvement — an existing feature extended, adjusted or polished
If a Recurring Invoice has been used to create Invoices then only an Administrator will be able to delete it
2.153.1#665083
Improvement — an existing feature extended, adjusted or polished
An Audit record will now be created for deleted Invoice Payments
2.153.1#664739
Improvement — an existing feature extended, adjusted or polished2.153.1#663734
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.153.1#663341
Needs configuration
Improvement — an existing feature extended, adjusted or polished
The Line description of invoices/credits synced to Xero can now be configured between Short and Long descriptions
Needs configuration
2.153.1#663148
Bug fix — something was broken and now works
Site domain matching will now be processed from newest Site to oldest for matches to resolve the issue where a Site domain may exist for an older inactive Site
2.153.1#661322
New feature — a capability that did not exist before
Invoice imports have been added to the SQL Import function so that the Invoice Number and Date Posted can be updated by matching on the Halo Invoice ID
2.153.1#660828
Improvement — an existing feature extended, adjusted or polished
A new setting has been added to SLA > General to set the default SLA for Sites
Needs configuration
2.153.1#660623
Bug fix — something was broken and now works
Resolved an issue with service account overrides for manually set value
2.153.1#660512
Improvement — an existing feature extended, adjusted or polished
Improved readability of menu button icons for certain languages
2.153.1#659830
Bug fix — something was broken and now works
Fixed an issue when authorising Splashtop when the EU region is selected
2.153.1#657469
New feature — a capability that did not exist before
Auto Top-Up added to Contract/Agreement prepay configuration
2.153.1#656898
Internal or maintenance work with no directly usable change
Minor error logging improvement to the Halo Integrator
2.153.1#655968
Improvement — an existing feature extended, adjusted or polished
Added settings to determine whether emails with the "auto-submitted:auto-generated" or "auto-submitted:auto-replied" header should be treated as auto-replies
Needs configuration
2.153.1#647314
Bug fix — something was broken and now works
Fixed an issue where user role service subscriptions would conflict with 'Allow Subscribers to log Incidents'
2.153.1#644144
Improvement — an existing feature extended, adjusted or polished2.153.1#639309
Improvement — an existing feature extended, adjusted or polished
Enhancements to Credit Note/Memo functionality
2.153.1#639301
Improvement — an existing feature extended, adjusted or polished
Allowed the use of $-KBID, $-KBTITLE and $-KBNEXTREVIEWDATE variables in email templates for 'article review due' notifications
2.153.1#638237
New feature — a capability that did not exist before2.153.1#619534
Improvement — an existing feature extended, adjusted or polishedNeeds configuration2.153.1#609352
Needs configuration
Bug fix — something was broken and now works
Fixed the fields on the Datagate integration
2.153.1#572364
Improvement — an existing feature extended, adjusted or polished
Allowed the use of custom integration method variables to be used in subsequent output variables
2.153.1#570449
New feature — a capability that did not exist before
Add a fully closed date to track when a ticket moves from pending to closed.
2.153.1#543466
New feature — a capability that did not exist before
Added the ability to apply email templates to stand-alone 'Send an Email' action
2.153.1#501425