2.150
2.150.1#605109
2.150.1#570951
Fixed an upgrader issue
2.150.1#650352
Minor label change to Xero Integration configuration
2.150.1#649934
An item's supplier part code will now be synced to QuickBooks Online as the SKU if the Halo SKU field is empty
2.150.1#649930
The agreements window on tickets will now display whether an agreement has expired
2.150.1#649628
User First and Last Name added to User Change History
2.150.1#649327
Addressed an issue where "create opportunity" quick actions wouldn't set the correct ticket type
2.150.1#648909
$-LASTAGENTACTIONDATE will now display in the configured time zone
2.150.1#648628
Spelling fix for new field
2.150.1#648615
Fixed a minor issue with column profiles on the Self-Service Portal
2.150.1#648592
Fixed an issue with the exchange rate sync
2.150.1#648566
Language pack improvement
2.150.1#647677
Fixed an issue with particular Ticket Rule Criteria not displaying correctly
2.150.1#647411
Build date field added to software releases
2.150.1#647338
Minor change to the way the DB integrator handles background tasks
2.150.1#647262
Resolved an issue with importing users via the Microsoft CSP integration
2.150.1#647221
Fixed an issue with enabling the Halo Integrator for the ServiceNow integration
2.150.1#647158
Automations will now be cancelled when starting a new workflow
2.150.1#646287
Spelling fix
2.150.1#646221
Fixed an issue with editing a linked asset on a service
2.150.1#646091
Suggested templates on the new ticket form will follow ticket area template restrictions
2.150.1#646080
Fixed an issue with adding bundles on purchase orders
2.150.1#646054
Fixed possible error during user ticket approval
2.150.1#646039
The Invoice list on the self service portal will now show the Invoice Type ID instead of the Invoice System ID when the setting to "Generate a unique ID per Invoice Type" is enabled
2.150.1#645994
Automations/Runbooks can now be used to send emails using the Actions endpoint of the Halo API
2.150.1#645872
Fixed an issue where newly created customers that are synced to QuickBooks Online do not set the default currency in QuickBooks Online (when multi-currency is enabled in Halo)
2.150.1#645737
Fixed an issue where credit notes raised from invoices may not have had the correct default pdf template
2.150.1#645687
The default number of invoices created in a batch of Automatic Recurring Invoice creation has been lowered from 20 to 5
2.150.1#645672
Resolved an issue with Ninja devices failing to import once they have been updated in Ninja
2.150.1#645456
The self service portal setting 'Send Acknowledgment Email' will now not be checked if the module is not enabled
2.150.1#645429
Logic Monitor Alerts created with webhooks will now match the Site from the Device if not matched using halo_customer_name or halo_customer_id properties
2.150.1#645311
Fixed an issue where Sales Orders may show in the Ready for Invoicing section if they have groups but all lines are set to "Don't Invoice"
2.150.1#644526
Fixed an issue where invoices would sometimes not be marked as fully paid
2.150.1#644495
Resolved an issue with Client default currency not being used by default when creating an Invoice from a Sales Order
2.150.1#644486
Fixed an issue with stock levels updating incorrectly when delivering to user from a purchase order
2.150.1#644407
Fixed an issue where deferred prepay may not have been brought into ready for invoicing
2.150.1#644265
Currency column has been added to the Invoice list view if using Multi Currency
2.150.1#644229
Resolved an issue when changing User on Quote creation does not affect the Sites available
2.150.1#644171
Fixed an issue where the $-ELAPSEDHOURS dollar variable would not populate correctly on closure actions
2.150.1#644160
Inactive user managers will no longer show on the organisational chart
2.150.1#644056
Improved warning message when deleting customers
2.150.1#643686
Fixed an issue where Item Groups on SOs wouldn't maintain their sequence when generated from Quotations
2.150.1#643608
Fixed an issue with when deleting a message group
2.150.1#643555
Fixed an issue with Splashtop authorisation for EU regions
2.150.1#643516
2.150.1#643430
Fixed an issue with Sales Order group sequencing
2.150.1#643372
Resolved an error when adding additional agents to a ticket with appointments
2.150.1#643364
Fixed an issue with calling users via Zoom button.
2.150.1#643147
Resolved an issue with Quote approvals being disabled for users when Quote Status is not a specific legacy value
2.150.1#643049
Prepay Expiry records are created with an Invoice Date to ensure they are not picked up during invoicing
2.150.1#643034
Resolved issue with Contract Nominal code override incorrectly showing as a mandatory field
2.150.1#642897
Business Central invoice line descriptions will use the Halo Invoice line short description if the long description is blank
2.150.1#642848
Fixed an issue with applying rules manually
2.150.1#642847
Fixed the It Glue contact sync not setting site correctly
2.150.1#642803
Added a ticket's template name to $-ALLFIELDS and $-ALLFIELDSQA
2.150.1#642779
Fixed a custom field sequencing issue
2.150.1#642728
Update jquery.validate library
2.150.1#642697
Fixed being unable to open incoming mail from sales mailboxes
2.150.1#642634
Resolved an issue with Automatic Contract expiry failing to make the Contract inactive
2.150.1#642578
Resolved an issue where an error shows when opening an email from a Sales Mailbox
2.150.1#642560
The Agent permission setting for access to global template configuration now has an option for "Create" and an option for "Create and Update" which will give permission to update all Templates
2.150.1#642553
2.150.1#642550
Fixed an issue where Datto Commerce Item Group mappings couldn't be added to existing Halo group mappings after saving
2.150.1#642431
Minor label change to Quickbooks Online Configuration to better explain how to import Sub Customers
2.150.1#641995
If the Progress tab is not visible for a Ticket then using an Action button will move back to the first tab
2.150.1#641939
Fixed an issue where in some cases database lookups would not populate on first selection
2.150.1#641822
Customer name will now show when choosing the licenses to apply to a recurring invoice quantity calculation
2.150.1#641710
Fixed issues with saving default stock bin location and default move stock bin location
2.150.1#641665
Fixed an uncommon issue with the incoming service and the unmatched user settings
2.150.1#641573
A setting has been added to the SLA out of hours priority override so that it can apply only to tickets logged by users or by email
2.150.1#641542
Fixed issue with some of the content added to integration request records
2.150.1#641514
Fixed an issue with the "All Services" button in the portal when on a root category page
2.150.1#641472
Resolved an issue with hiding Internal Clients/Sites causing the incorrect Sites to be hidden
2.150.1#641465
Fixed issues with cloning recurring billing profiles
2.150.1#641429
Fixed an issue with ticket-level rule criteria time logging is out of working hours
2.150.1#641376
Language pack improvement
2.150.1#641315
2.150.1#641222
Fixed an approval visibility issue in the end-user portal
2.150.1#641081
Fixed a rare issue with projects' budgets when created from sales orders
2.150.1#640982
Fixed an issue where the 'Create Project' button would not appear on sales order lines in some cases
2.150.1#640947
Fixed an issue where using the Improve Agent Note functionality on an action would throw an unhandled exception in some situations
2.150.1#640763
Added the option to export to CSV for child ticket widgets on ticket dashboards
2.150.1#640583
Fixed an issue with the display of the workflow progress variable when showing the start dates for each stage
2.150.1#640582
2.150.1#640580
Minor changes to enable on-prem instances to use the incoming service
2.150.1#640506
Fixed a display issue on the Azure Active Directory integration setup screen
2.150.1#640412
Fixed an issue where user on the Self Service Portal would be unable to edit Custom Fields of type Password if they appear on an Action
2.150.1#640397
A default height of 150px has been added to the Iframe components used to replace HTML content displays
2.150.1#640395
"Do not clone the Ticket history" will now be defaulted to true on the ticket cloning screen
2.150.1#639859
Fixed an issue setting a custom field value via email rule field mappings when updating an existing ticket.
2.150.1#639791
Fixed an issue with the default start date in 'Awaiting Reviewing'
2.150.1#639729
Fixed an issue with deleting Attachments that appear on multiple Actions on a Ticket
2.150.1#639571
Prevented an error when validating the Mattermost integration
2.150.1#638852
Improved hint for 'Match emails on subject and from address' setting
2.150.1#638849
Fixed an issue with AI Thank you email detection when using the Azure OpenAI method
2.150.1#638547
Fixed some issues with supplier email updates
2.150.1#638384
Resolved the FAQ list not expanding when loading a KB article within multilevel nested FAQ lists
2.150.1#638066
Sales Order lines that are merged into existing recurring invoices will now match on lines that share the same Item, Price and Billing Period
2.150.1#638017
Fixed an issue where database lookups could trigger on ticket load incorrectly
2.150.1#637870
Fix user/site/client variables on PO approval emails.
2.150.1#634649
Fixed a rare issue with the 'Match emails on subject and from address' setting
2.150.1#634203
Fix issue with over 4000 characters in To/Cc/Bcc/Subject email fields
2.150.1#634101
Fixed an issue where contract end date automations only worked on contracts less than a year old.
2.150.1#633624
Fix .csv attachment processing from Outlook desktop emails
2.150.1#632082
Fix automations not firing immediately when a mix of immediate and delayed automations are triggered at once, in some cases.
2.150.1#630952
2.150.1#629541
2.150.1#625566
Fixed an issue with Default Team Message Group not being updated when Message Groups are deleted
2.150.1#623655
Added the ability to merge and unmerge followers when merging/unmerging a ticket
2.150.1#623266
When using 'Show the Item primary image alongside the line description' for a Quote PDF, it will now use the Icon of the Item if no Primary Image is set.
2.150.1#622926
Enabled the Instagram configuration area
2.150.1#620425
2.150.1#619640
Added a 'Change Budget' button to project and ticket lists to update the budget type for the selected ticket(s).
2.150.1#618749
2.150.1#616454
2.150.1#615870
Fixed an issue with the not within working hours notification criteria not working as intended
2.150.1#614322
2.150.1#612042
Resolved an issue with an error "Invalid Team" showing when using an action to reassign a ticket to a team that you do not have access to.
2.150.1#610429
2.150.1#608998
Fixed a minor UI issue on the Self Service Portal
2.150.1#608479
2.150.1#604864
An option has been added to Configuration > Tickets > Surveys so that comments can be made mandatory.
2.150.1#603122
Fixed an issue causing the Halo DB Integrator to lock up during certain device integration syncs
2.150.1#602632
Fixed an issue with email rule private actions with first user emails
2.150.1#599780
Fixed an issue where $-APLOCATION would not populate in some circumstances
2.150.1#598451
Fixed an issue creating tickets from Jira Service Management webhooks
2.150.1#596347
Fixed an issue with the calculation of prepaid periodic history
2.150.1#594191
Modified the references given to cloned quotes
2.150.1#593924
Allowed user accounts to still login when the linked agent account gets disabled
2.150.1#590777
You can now map single select custom fields to database lookups
2.150.1#590613
Prevented an error in ConnectWise Control if there is no asset type mapping
2.150.1#589730
Added discount rules for Quotation approvals
2.150.1#581290
Fixed an issue with Credit notes failing to save when creating from invoices in some cases
2.150.1#575500
Resolved an issue with First Name and Last Name being blanked out by Hubspot User/Contact sync. If First Name and Last Name not populated then the data wont be passed.
2.150.1#566558
Fixed an issue where Assets wouldn't complete validation when serialising
2.150.1#564243
Invoices Generated from Items Issued will now carry over Cost
2.150.1#561421
Fixed an issue with the Re-assign Action-level field when displaying Team and Agent in a single dropdown
2.150.1#540845
Added approval delegation visibility
2.150.1#516066
Fixed custom field validation when submitting ticket approvals
2.150.1#512322
Fixed an issue with email recipient list for tickets created through live chat
2.150.1#502943
2.150.1#496779
Added a new setting to not sync item quantities to QBO for inventory types.
2.150.1#491217
2.150.1#453873
Added the option to toggle the visibility of Inactive lines on a Recurring Invoice
2.150.1#445968
Fixed a minor issue with the 'Change Budgets' edit button
2.150.2#651869
Fixed issues with OLAs starting incorrectly
2.150.3#652657
Virtual Agents have been upgraded to v2 of the OpenAI assistants API and can now utilise gpt-4o.
2.150.3#652655
Resolved an issue with syncing new QuickBooks Online customers' default currency
2.150.3#652645
Fixed an issue that prevented a linked user record from being created when creating a new agent
2.150.3#652087
Fixed a visual issue with the Timeline Timesheets view
2.150.3#652068
Fixed issue with sending remote session invite for GoTo Resolve
2.150.3#651999
Fixed an issue with chat not working in v2.150
2.150.3#651921
Made the creation of invoices from recurring invoices more reliably increment the recurring invoice next creation date
2.150.3#644305
Fixed issues with the Goto Resolve integration
2.150.4#653504
Fixed an issue with trying to use the anonymous URL to log a ticket
2.150.4#653214
Fixed an issue with the display of Ticket Rule criteria values in edge case scenarios
2.150.4#652617
Fixed some minor issues when using the the elapsedhrs $-variable
2.150.4#651964
Fixed an issue with MYOB account codes and the client level MYOB tenant selection
2.150.5#648459
Fixed a visual issue with the supplier list
2.150.6#656494
Fixed an issue with the MYOB tenant selection and account code display at an item level
2.150.6#656050
Improvements to the XSOAR integration
2.150.6#655232
Resolved an issue with Item failing to be set correctly when using "_itemid" on recurring invoice import
2.150.6#652695
Fixed an issue with the Email To fields on standalone Actions
2.150.7#656551
Resolved an issue with date variables on recurring invoices populating with the next period incorrectly
2.150.8#658340
Resolved an issue with $ recurringbillingdate populating incorrectly
2.150.9#660421
Resolved an issue with $-PREVIOUSPERIODSTARTDATE/ENDDATE on recurring invoice lines
2.150.10#660561
Fixed an issue with IMAP email matching not working as intended
2.150.11#661020