2.141
2.141.1#571600
2.141.1#550698
2.141.1#550252
Fixed an issue with Custom Fields not appearing when adding criteria in Configuration > Views > Lists
2.141.1#590170
Fixed an issue with custom field hints showing on ticket details incorrectly
2.141.1#590023
Fixed an issue with error logging in the Halo Integrator
2.141.1#590007
Ticket attachments that are shown on child and related tickets will not require access to the main/parent ticket to be accessed.
2.141.1#589955
Resolved an issue with the Purchase Order numbers created from Sales Orders being copied onto the Sales Order "Customer Purchase Order" number field
2.141.1#589938
Variables have been added for $ LASTNONSYSTEMACTIONDATE and $ LASTNONSYSTEMACTIONWHO to show the date/time and who added the last Non-system action to a ticket
2.141.1#589932
Updated language pack
2.141.1#589508
Minor security updates to third party dependancies
2.141.1#589323
Fixed an issue with Menu Buttons on the Self Service Portal configuration not showing all buttons
2.141.1#589263
Fixed an issue where Alerts couldn't be dismissed when using the Google Calendar integration
2.141.1#589227
Fixed an issue where the Child Tickets tab wouldn't display when creating Tickets with 'Create Sales Activity'
2.141.1#589198
Fixed an issue with deleting roles on licenses
2.141.1#588990
Resolved an issue with an error showing "RESPONSENOTNEEDED" when using an Action that sets the response on a ticket that also shows the email preview
2.141.1#588756
Fixed a performance issue with KB translations
2.141.1#588736
Minor label change for the Integration page for Etilize
2.141.1#588609
Resolved an issue with Items created from the Quoter integration matching the incorrect Item in Halo when they don't have an SKU set in Quoter.
2.141.1#588523
Resolved an issue with the manual import of CSP subscriptions showing an error "Invalid Third Party ID"
2.141.1#588253
Fixed an issue with invoice line level discount changing when using a recurring item price update
2.141.1#588102
Fixed an issue with configuration tracking for custom tabs
2.141.1#587777
Fixed an issue with filtering on Action Note in the Awaiting Review area.
2.141.1#587744
Fixed an issue related to the colour configuration of the menu button in the self-service portal
2.141.1#587624
Fixed an issue with exporting composite reports to .pdf when the individual report uses report comparison
2.141.1#587591
A Sales Order created from a Quote Approval will be assigned to the same Agent that was assigned to the Quotation
2.141.1#586668
Minor improvement to $-REJECTEDNOTES variable
2.141.1#585873
Removed a redundant client secret
2.141.1#585735
2.141.1#585560
2.141.1#585512
Resolved an issue with the Ticket search throwing an error and returning no results when using Relavence sort order
2.141.1#585267
Resolved an issue with updating a status after X number of hours
2.141.1#585237
Fixed an issue with creating bills not linked to an Avalara tenant
2.141.1#585163
Fixed an issue with Composite Report .pdf generation is rare situations.
2.141.1#585145
Fixed an issue where locking a list to a Ticket view type would prevent additional options from showing
2.141.1#584937
Resolved an issue with Invoice PDFs failing to generate when the Invoice has an invalid/deleted Site
2.141.1#584883
Fixed an issue with funnel charts on widgets
2.141.1#584812
Fixed an issue with Allowed Values for Teams on Ticket Types
2.141.1#584810
The Approval CAB will now show along with the Approval Namd and Step Name on the Ticket Details pane
2.141.1#584804
Invoice Address and Delivery Address can now be updated when using Quickbooks Online and the Addresses will now update when updating the Site against a Recurring Invoice.
2.141.1#584785
Fixed issues with using the integrator with Azure DevOps
2.141.1#584573
A setting has been added to the Stripe integration to stop sending any emails for successful payments
2.141.1#584563
When recalculating billing at Ticket level the time entries will now be evaluated starting from the oldest entry
2.141.1#584495
Fixed a timezone issue with contract time allocation to billable vs contract hours in some cases
2.141.1#584477
Resolved an issue with loading "Budget percentage Used" in the Project Lists when viewing a page after the initial page of data loads
2.141.1#584458
The default for Can Approve Quote/Purchase Order for Agents has been switched to "Can not approve"
2.141.1#584423
Language Pack improvements
2.141.1#584413
Fixed a rare issue where a response to a ticket as part of a multi-step automation would assign the ticket to Unknown Agent in some situations.
2.141.1#584395
Fixed an issue where in rare cases decryption of passwords/secrets could fail
2.141.1#584340
Added Ticket Type column to Billing Plan Combinations table
2.141.1#584044
Various minor fixes to Facebook integration Authentication
2.141.1#583799
DeviceClass and DeviceClassLabel have been added to the N-Able N-Central integration for device field mappings
2.141.1#583725
Renamed Calendar Configuration settings to improve clarity.
2.141.1#583659
Device/Asset Groups have been added as an option to the Recurring Invoice Quantity calculations for Device/Asset criteria.
2.141.1#583611
Fixed an issue where booking Holiday outside of working hours could increase Holiday allowance
2.141.1#583562
Added the takenby field in the faults table to the Query Builder
2.141.1#583557
Fixed an issue with editing notification triggers
2.141.1#583499
Fixed an issue with using trendlines on widgets
2.141.1#583271
Fixed an issue where Approval Signatures wouldn't be added to Ticket Attachments
2.141.1#583217
2.141.1#582954
A date API parameter "datesearch" has been added to the Quotation and Item endpoints
2.141.1#582693
Fixed a language issue with an integration
2.141.1#582136
Fixed an issue filtering by Ticket Type in the Awaiting Review area
2.141.1#582019
Fixed an issue where the Assets Included table in a Contract could display the value of an Asset to an incorrect number of decimal places.
2.141.1#581872
Fixed an issue where searching the first action in the Tickets Area would error in some situations.
2.141.1#581847
Fixed an issue with Quote approvals using Custom Fields in approval process rules
2.141.1#581823
Integration Customer mappings are now removed when a customer is deleted
2.141.1#581748
Fixed an issue where overriding column profiles would sometimes still apply when switching to a view that does not have an overriding column profile
2.141.1#581718
Fixed an issue with chat generated tickets not displaying site and area information
2.141.1#581706
Fixed an issue with automations not firing
2.141.1#581600
Fixed an issue when searching by typing in sprint field
2.141.1#581524
Fixed an issue with lookup cache causing dynamic field visibility not to work
2.141.1#581016
Fixed an issue creating Invoices from a Sales Order
2.141.1#580970
Fixed an issue using quotation marks in certain searches when full-text searching is enabled
2.141.1#580949
Improved the error handling during an Azure user import
2.141.1#580831
2.141.1#580801
Fixed an issue setting the elapsed hours field in some scenarios
2.141.1#580788
2.141.1#580751
Fixed an issue with using Okta Group Mappings to allow tickets to be logged at different sites
2.141.1#580731
Fixed an issue with some $-variables not appearing correctly on Scheduled Emails.
2.141.1#580659
Made several optimisations surrounding the loading of invoices and invoice creation
2.141.1#580571
Fixed an issue when deleting CRM notes linked to Tickets
2.141.1#580506
Fixed an issue with configuration tracking for agent roles
2.141.1#580441
Fixed an issue with user department managers not showing on Organisational Charts
2.141.1#580247
2.141.1#579799
2.141.1#579792
The accounting first and last name fields against customers can now be edited when the Sage Intacct integration is in use
2.141.1#579538
Fixed an issue with the parent ticket not changing status after the last child closure
2.141.1#579136
Fixed an issue with using automations to publish KB article drafts not adding attachments to the article
2.141.1#579106
Adjusted Rhipe's error reporting
2.141.1#578682
Fixed an issue where Assets created from Purchase Orders wouldn't add the Serialised User selected
2.141.1#578639
2.141.1#578630
Fixed an issue with validating some integrations' webhooks
2.141.1#578436
Fixed an issue adding a CSP tenant mapping for a client who already has a mapping on another CSP connection
2.141.1#578154
Improved the algorithm for determining Agent Round Robin.
2.141.1#578064
Fixed an issue with appointment creation when the Google Calendars integration is in use
2.141.1#578042
2.141.1#577671
Fixed an issue where Sales Orders with no price or cost would continue to show in Ready for Invoicing after being Invoiced
2.141.1#576798
Fixed an issue where customers created via Xero webhooks were not accessible in some scenarios
2.141.1#576468
Fixed an issue with the default Jira note
2.141.1#576084
2.141.1#575547
Fixed an issue with Xero webhooks removing 'Invoice for this Customer' from Invoices
2.141.1#575508
Added option to continue to display Notes after completing an Appointment
2.141.1#575319
Fixed a visual issue with To-Do automatic closure popup
2.141.1#574157
Added an option to Live Chat Profiles to set a default Client/Site for the Tickets created by unmatched Users
2.141.1#573535
Fixed an issue with using signed SAML requests in some IdP providers
2.141.1#572312
Fixed an issue with change freeze periods appearing multiple times on the Calendar
2.141.1#570954
Increased the maximum number of assets that can be exported to CSV to 50000
2.141.1#570849
Fix an issue with displaying S3 stored attachments on the portal.
2.141.1#570778
Fixed an issue with Appointment Imports when importing Recurring Appointments with deleted occurrences
2.141.1#570234
Added request logging to Jira search requests
2.141.1#568508
Added option to round incoming QuickBooks Payments to 2 decimal places
2.141.1#567972
Added 'Merged Into' field to Ticket Information and Column Profiles
2.141.1#564160
The category fields can now be used on end-user actions
2.141.1#563485
Fixed an issue where in some cases portal button ids would be changed
2.141.1#557356
Added option to prevent Tickets closing in Halo when closed in Zabbix
2.141.1#555832
Fixed an issue where welcomes emails would not obey the client level mailbox override
2.141.1#552498
Tickets logged on behalf of another user now display who it was logged for in the opening action
2.141.1#545307
2.141.1#536623
Added the option to bulk update users' roles
2.141.1#535975
2.141.1#535264
Added the option to average values on a reporting chart.
2.141.1#534419
Fixed an issue where tax would apply to quote lines for non-taxable customers
2.141.1#529529
2.141.1#527842
Fixed a display issue with the budget hours column in ticket lists
2.141.1#524688
2.141.1#520982
Fixed an issue where a duplicate Redirect URI would appear in Azure Active Directory SSO configuration
2.141.1#520306
A setting has been added to Billing Configuration > PDF Templates so that the Halo Invoice ID can be used for the name of the PDF documents that are generated
2.141.1#513802
Fixed an issue with receiving Facebook Webhooks
2.141.1#513318
2.141.1#504184
2.141.1#502194
Added ability to use the right-click menu in Kanban view
2.141.1#487679
2.141.1#480432
Fixed various minor issues with Custom Table config UI
2.141.1#444485
Split the single sign-on automatic redirect setting in the Azure AD integration into a separate setting for agents and users
2.141.1#378786
Fixed an issue with news article FAQ lists not showing in lists
2.141.1#303195
2.141.1#210700
A setting has been added to Sales Order PDF configuration so that bundled lines can be shown or hidden per PDF Template
2.141.2#561551
2.141.2#513848
Fixed an issue with creating new actions and sites
2.141.3#593236
Fixed an error when updating global settings
2.141.3#592853
Fixed an issue with Advanced Settings
2.141.3#592801
Fixed an issue with adding Items to POs and SOs
2.141.3#592519
Resolved issue with a missing upgrade script step relating to invoice numbers that are generated
2.141.3#592378
2.141.3#591804
Fixed a potential issue with Cisco Meraki assets importing with the incorrect asset type
2.141.4#595308
Fixed some issues with the IT Glue migration to new functionality
2.141.4#594605
Fixed an issue with the $-WORKFLOWPROGRESS variable in emails
2.141.4#593821
Removed a redundant message when setting up a webhook
2.141.4#593501
Added new service status to the instanceinfo endpoint
2.141.4#593496
Fixed an issue with the DailyDelete scan
2.141.4#593417
Fixed an issue where in rare cases the same standalone email can be delivered twice when the outgoing service is enabled
2.141.4#592496
Improvement to Task Scheduler monitoring
2.141.4#592472
Fixed an issue using $-ORLOGO and other variables that use the API url in scheduled report emails
2.141.4#587999
Go NHServerless (BETA) option is now available on the Security and Performance page
2.141.4#571406
Fixed an issue where scheduled reports/tickets could duplicate when using the "every two weeks" frequency
2.141.4#570970
Fixed an issue where in rare cases an event record might not be marked as completed
2.141.5#596176
Fixed an issue where in rare cases an event could fail to queue a runbook
2.141.5#596168
Fixed an issue where runbooks would retry if they are inactive
2.141.5#596162
Fixed an issue where some notifications emails would fail with an EscMsg not found error
2.141.5#595893
Fixed an issue completing the exchange rate update daily task
2.141.5#595872
Fixed a possible serialization issue when processing emails in the incoming service via Google
2.141.5#594980
Fixed a rare issue that could occur if an email contained a recipient without an email address
2.141.5#594574
Fixed an issue when responding to a ticket
2.141.5#594310
The incoming service can now process demo mailboxes on trial instances
2.141.5#583887
Fix an issue where notifications would be linked to an incorrect mailbox within the log.
2.141.5#538527